Customer Operations Analyst

Employment Type

: Full-Time

Industry

: Miscellaneous



Are you ready for a change? At ZT Systems, we put People First, and from day one our team members make a difference. A fast-growing key player in a multibillion-dollar market, ZT designs and builds hyperscale compute and storage solutions for the world’s largest datacenter customers. We are passionate about teamwork, and the consistent high quality of our solutions differentiates us in the minds of our customers. Here at ZT, we recognize hard work, commitment, leadership, and results, and we truly believe that behind every quality solution is a team of highly talented individuals. Join us and become part of an industry-leading team that transforms ideas into reality.

Responsibilities and Essential Functions
Analyzing customer’s daily order files for demand signal and update internal system for order processing.
Receiving customer PO copies, verifying PO information to expected order info and entering POs.
Tracking order status, updating information in internal tool and converting data to customer
required reporting format for daily submission.
Coordinating with multiple internal teams and real-time data reports submission to customer & vendor tool in order to support daily shipment activities globally.
Analyzing and verifying Logistics vendor’s EDI messages and updating shipments data in internal system.
Be flexible to support rapidly changing customer requirements in a positive manner.

Knowledge, Skills, and Abilities
Good data analysis ability
Detail-oriented
Ability to fast respond to changes
Problem solving skills
Good communication skills

Competencies
Analytical problem solving
Proactive, positive, deliberate, and focused thinking

Education
Bachelor’s Degree in Science or Business related major

Experience
1-2 years of analytical experience

ZT Systems offers a highly competitive salary commensurate with work experience and/or education, an excellent benefits program that includes a 401(k) plan, health and dental insurance, and paid time off. We are an Equal Opportunity Employer (EOE) and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, gender, marital status, national origin, disability or handicap, or veteran status. ZT Systems is a Drug-Free Workplace.

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