• Wyndham Destinations
  • Hilton Head Island, SC
  • Hospitality - Lodging/Resort/Travel
  • Full-Time
  • 229 Squire Pope Rd

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Here at Wyndham Vacation Rentals, we believe in more thanjust putting the world on vacation... we believe in our associates. Our team in the Hilton Head, SC area isdedicated to team-work, growth and pride in what we do. We like to get the jobdone and have fun while we do it. If you have a great attitude, take pride inyour work and want to join the best team in the Hilton Head area, then we wantto hear from you! We are currently seeking applicants for a Full Time, YearRound Guest Services Agentfor our Hilton Head Island location . The ideal candidate will have acan-do attitude, an eye for detail and a team-work spirit. The guestservices department is the central communication hub for the efficientoperation of the property. Our Guest Services Agents are responsible forpositive and professional interactions with guests, homeowners and vendors. Thisposition is provided a full benefits package to include 4 weeks of paid timeoff per year! Some key highlights of this position are: + Checkingguests in and out for their vacations. + Creatingwelcome packets for guests - ensuring complete accuracy with thepackets. This will involve packetsthat will be both mailed out in advance and picked up at the front deskthe day of arrival. Packetgenerating includes creating check-in letters, ordering plantation passes,generating keyless entry codes or pulling keys. + Interactingdaily with guests, homeowners and vendors both in person and over thephone. + Assistingwith guest service items as needed. These may include creating work orders and speaking with guests asissues arise during stay. + Keyinventory - to ensure that there are enough keys in the key boxes tofulfill packets to be mailed and picked up. + Local travel between properties or to pick up passes will be required daily. + Excellent customer service skills. + High School diploma or equivalentrequired. Bachelor degree in Business/Hospitalityor related field strongly preferred. + Abilityto multi-task and work in a fast paced environment. + Goodcommunication skills. + Abilityto learn new programs such as company computer systems. + Minimum of 2 years' experience hospitality managementindustry/short term rental business strongly preferred.
Associated topics: camp, coordinator, lake, lakefront, middle school, residential, spring, student, teen, worship

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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