Provides high-level consultation, resources, tools and tailored solutions to mid-market H&B Brokerage Advisory clients.
Responds to client inquires related to HR issues and matters as well as advises them of services and solutions available to support their HR needs and challenges.
Presents HR consulting capabilities and associated technology and data solutions to clients, prospects, and client service teams.
Conducts and presents key findings related to HR best practices to clients whom engage in our HR Gap Assessment study.
Supports education of fellow HR constituents and clients by conducting seminars, workshops, and webcasts.
Develops/reviews content of Employer Guides and tools on subjects including but not limited to FMLA, Paid Time Off, Onboarding, Succession Management and Workplace Flexibility.
Proposes and manages client projects including paid time off and leave competitiveness/compliance and onsite client training. Prepares project plans, timelines, and budgets and leads execution. Finalizes and presents quality deliverables to the client in a timely manner.
Maintains first-hand knowledge about all of our products and services.
Client Relationship Management
Establishes strong relationships with client and sales teams and other national practices in order to deliver our value proposition.
Partners with client service and sales teams to implement HR initiatives that support client retention strategies.
Tracks and records all client activity in relevant databases in a timely manner.
Ensures client satisfaction with consultation and service provided.
BS/BA in Business Administration, HR or Finance with 8-10 years of experience in a consulting environment (corporate experience is a plus), particularly with middle-market clients. PHR/SPHR or other HR certification preferred.
Senior level HR expertise demonstrated through the deliverance of high-quality and thoughtful HR solutions aligned with organizational objectives, evaluation of potential issues and provision of appropriate HR recommendations to address such issues.
Knowledge of key HR disciplines including talent acquisition and management, employee retention and engagement, performance management, training and development. Strong knowledge of federal and state employment laws (e.g., FMLA, ADA, FLSA, et al) and appropriate application to employee relations matters
Strong knowledge and ability to consult clients on state specific laws including but not limited to those related to harassment, paid leave, salary inquiries, etc. Specific, working knowledge on Connecticut, New York, New Jersey, and Massachusetts specific employment laws (such as paid family and earned sick leave) required.
Exceptional communication skills, both written and oral. Ability to give effective and engaging presentations to small and large client/prospect audiences.
Strong analytical skills (both qualitative and quantitative). Proficiency in Excel, PowerPoint, Word, and web-based technology solutions. Ability to develop new tools and templates that can be leveraged using Excel and other software.
Excellent project management skills with the ability to manage multiple projects simultaneously with strong attention to detail.
Willingness to travel 40%-50% (and willingness to utilize web-based technology as alternatives).
The Company Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.
Willis Towers Watson is an equal opportunity employer Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Equal Employment Opportunity: Know your rights.
Apply now Associated topics: benefit, benefit specialist, enrollment, hr, human resource, hunter, labor, recruiter, talent management, train
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.