Program Coordinator

Wellspan Health in York, PA

  • Industry: Advertising/Marketing/Public Relations - Event Coordinator/Planner
  • Type: Full Time
  • $73,110.00 - 139,760.00
position filled
Program Coordinator-Digital Health Tracking Code 59948 Job Description General Summary:Under general supervision, works closely with service line, operational and digital health leadership to manage, enhance and grow specific digital health program(s). Is responsible for management of designated program(s) including daily operations, practice support, budget management, quality assurance, customer/patient feedback, program growth & expansion, reporting and change management. Also coordinates compliance, performance improvement, education, vendor management, marketing and maintenance activities for their specific program(s). Promotes successful operational, financial and clinical outcomes. Duties and Responsibilities: 1 Work closely with programs executive sponsor, administrative and clinical teams to ensure programs achieve and maintain established goals, operating standards and objectives for clinical quality, consumer and clinician experience, and business performance.2 Work with clinical teams to update and enhance appropriate care pathways and educational materials.3 Work with analyst teams to create reports and then update reports capturing key performance indicators in focused on outcomes in clinical, experience, business and financial realms.4 Analyze and assess program(s) to identify opportunities for improvement and growth, resource needs, risks, and performance improvements. Makes recommendations for enhancements to service line, operational and digital health leadership.5 Lead program improvement efforts.6 Coordinate and communicate with key stakeholders including but not limited to service line leadership, operational leadership and digital health leadership.7 Work with marketing team to identify and implement new marketing strategies for expanding awareness, adoption and engagement with the program(s).8 Establish and manage the budget for the program(s).9 Manages vendor relationships (if applicable) for successful operations and improvements of the program(s).10 Ensure all work and documentation meet appropriate department/service line/project standards.11 Tracks, identifies, resolves and reports program issues. Required Skills Minimum Education Bachelor's Degree Preferred Education Master's Degree Minimum Experience 5 - 10 years Project/Program Management and team leadership experience Ideal candidates have Healthcare, telehealth, and technical experience, Business or systems analysis experience,Clinical experience Candidates must have excellent business relationship skills. Excellent communications and trouble-shooting/problem solving skills. Also must be flexible, adaptable and able to function under pressure. Organizational skills, independent thinking and management competencies. Job Location York, Pennsylvania, United States Position Type Full-Time/Regular Schedule Days Additional Scheduling Info N/A Additional Requirements N/A <
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