Program Support Technician (Vinton)

Employment Type

: Full-Time


: Miscellaneous

Position Information Open Until Filled Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)? No Hiring Range $35,000 - $42,000 Agency Dept of Health (601) Sublocation Position Number 04186 Job Posting Number 1060175 Type of Recruitment General Public - G Does this position have telework options? No Bilingual/Multilingual Skill Requirement/Preference No Job Type Full-Time (Salaried) Job Type Detail Full-Time Salaried - Non-Faculty- FTS-1 Pay Band 03 Job Description

Provides office, fiscal, and administrative program support to Maternal, Infant, and Early Childhood Home Visiting Program (MIECHV), Breast and Cervical Cancer Early Detection Program (BCCEDP), and other nursing and/or population health programs. Serves as Administrative Assistant for Nursing.

Inputs Nurse-Family Partnership (NFP) and MIECHV data in a timely and accurate manner into the web-based information system; complies with or assists in the compilation of statistical information for special reports. Performs program support tasks such as organizing forms; photocopies; files; orders and maintains program materials and educational handouts; makes reminder calls for visits as requested by the supervisor and nurse home visitors. Utilizes computerized data entry equipment and various word processing, spreadsheet and file maintenance programs to enter, store and/ or retrieve information as requested or otherwise necessary, and summarizes data in preparation of standardized reports. Participates in community outreach activities such as distributing program brochures, retrieving client referrals as delegated by the supervisor. Maintains client records and filing according to NFP, State, and District policies and procedures. Prepares program reports. Attends and participates in team and program meetings.

Bills Virginia Medical Assistance Program (VMAP) for Medicaid Baby Care Services provided to health department clients. Interprets policies and procedures related to program eligibility and benefits.

Generates EWL (Every Womans Life) re-enrollment letters monthly. Manages and tracks accounts payable invoices for BCCEDP services.

Provides administrative support for the Long Term Support Services (LTSS) program. Following completion and DMAS approval of the Universal Assessment Instrument (UAI) used for Pre-Admission Screening, also known as ePAS, prints and assembles the approval/denial letter for mailing to client and the referral packet for mailing to the provider. Mails letter and packet to designated recipients. Files copies of the ePAS documents in the clients LTSS file.

Minimum Qualifications

General knowledge of record keeping, filing, and secretarial procedures. Experience with computers and data entry with accurate and productive keyboarding skills. Clerical experience with general and/or medical office procedures. Good communication skills and ability to perform in a group setting. Computer/IT experience, including Microsoft Word & Excel.

Preferred Qualifications

High school diploma or equivalent combination of experience and secretarial training desirable. Associate or Bachelors degree in business administration or related field preferred. Knowledge of medical terminology. Knowledge of generalized accounting principles with good mathematical and analytical skills. Knowledge of VDH programs and computer applications such as WebVISION desirable. Desire candidate with high level experience using Microsoft Word and Excel. Training, education, and/or experience in financial information processing, bookkeeping, accounting, finance, and/or business management beneficial.

Special Requirements

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Services Child Abuse and Neglect Central Registry check, U.S. HHS IG Exclusion List check, employment reference check, and E-Verify. The selected candidate must complete a Statement of Personal Economic Interests as a condition of employment, if applicable (Va. Code 2.2-3114). Other financial, credit, driving, or other background checks prior to employment may be required for certain positions.

Must provide own means of transportation for some assignments (mileage reimbursed).

Special Instructions to Applicants

PLEASE NOTE* No faxed, mailed, hand delivered or e-mailed employment applications will be accepted. Only ONLINE RMS applications will be accepted. A thoroughly completed application package, including education and relevant employment history is recommended in order for us to correctly screen the applicant pool. Any information to be considered must be on State job application or resume. A completed application must be submitted online at by 11:59 pm EST on the recruitment closing date.

Base administrative office is at the Accomack County Health Department in Accomac (on the Eastern Shore of Virginia).

The Virginia Department of Health (VDH) participates in the Commonwealth of VA Health, Disability, and Leave programs. To learn more about these excellent benefits, please visit We also participate in Virginia Retirement System pension and planning options, which can be further researched at VDH employees have shared Code of Ethics, which can be found in the bottom banner of our website at VDH is an equal opportunity employer by both policy and practice, and a V3 organization, thus this position includes veteran hiring preference.

Primary contact for application follow-up and interview scheduling will be via e-mail. Please assure that any spam filters allow mail from the domain.

State agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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