• Vail
  • Boulder , CO
  • Sports
  • Full-Time
  • 670 Logan Mill Rd

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Company: You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us.

Group Ride Leaders are responsible for leading and guiding road and mountain bike rides. Group Ride Leaders are responsible for properly explaining and demonstrating techniques assess riders technical proficiency, and offering modifications. Group Ride Leaders are responsible for maintaining outstanding guest service per company standards, generating sales, and safeguarding company assets.

Key Responsibilities and Accountabilities:
  • Plan ride itineraries and routes by applying knowledge of travel routes and destinations sites
  • Fix various bike problems that may arise while on rides
  • Serves guests by establishing rapport, building guest confidence, providing accurate information, and promoting products available for purchase within store
  • Answer all questions, providing detailed information, and establishing trust with the guests
  • Follow all company standards in regards to paperwork and loss prevention
  • Assist within store, when needed, for sales and events
  • Job Requirements:
  • Previous retail sales and guest service experience
  • Passion for cycling
  • Maintain a working knowledge of travel routes and destinations
  • Commitment to providing excellent guest service
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English
  • Basic computer skills
  • Ability to work a flexible schedule; including nights, holidays and weekends
  • Learn More About

    Vail Resorts' Retail operates over 180 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Denver s Front Range and the San Francisco Bay Area.

    Some of the benefits include:
  • Excellent training and professional development
  • Employee discounts at our retail stores; including bikes and parts
  • Founded in 1974 Bicycle Village has remained a Colorado owned and operated business for more than 30 years. From our modest beginnings to our now five sprawling stores we a have become part and continue to grow Colorado s cycling community. We offer guided bike tours, demo days and even spinning classes in our stores. We outfit professional tri-athletes, downhill mountain bikers, work commuters and family alike. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more. Join our team and become part something much bigger become part of the Colorado cycling community and Vail Resorts.
    Associated topics: cleaning, crew, facility, facility operations, locker room attendant, operator, reservationist, safety, service, staff

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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