Requisition Number: 18577 Location: Boulder, Colorado Employment Type: Classified Staff Schedule: Full-Time Posting Close Date: 16-Jun-2019 Close All Job Summary The College of Arts & Sciences welcomes applications for an Operations Technician . This position will provide technical support for a variety of academic processes for approximately 20,000 undergraduates in the College of Arts and Sciences. The position will receive and process various Dean's Office petitions including, but not limited to Intra-university Transfers, Change of Majors, Pass/Fail to Graded, and Late Drop requests. Moreover, this position will aid in training new staff regarding the aforementioned academic policies and procedures. The position will maintain logs for business processes and generate various reports at regular intervals and on an ad hoc basis for the Business Process Analyst. Working closely with the Business Process Analyst, this position will test and implement streamlined workflows to support undergraduate student petitions in the college. This is a behind-the-scenes role that is responsible for a large amount of data entry and workflow development. Who We Are The College of Arts and Sciences at the University of Colorado Boulder is the intellectual core of the university, conducting research, scholarship, creative work and education in more than 60 fields. Our research generates new knowledge, solving some of the world?s most critical problems. The college leads nationally in undergraduate and graduate education in the natural sciences, social sciences and arts and humanities, bringing world-class research and scholarship to our students, both in and out of the classroom. What Your Key Responsibilities Will Be Administrative Collect, log, and efficiently process student petitions, including intra-university transfer requests; change of majors; pass-fail to graded; reinstatetments; and academic advisor assignments. Remain knowledgeable of all relevant policies governing academic and degree requirements of the A&S and the campus. Assist in designing and presenting training regarding policies, procedures, and standards to staff. Develop and maintain proficiency in reporting tools; provide reports at regular intervals and as requested. Maintain confidentiality and data security of student academic and advising records. Communicate and collaborate with parties including Curriculum, Registrar, and academic advisors, and other internal and external stakeholders. Act as primary contact for updating policies and operating procedures on the A&S Operations webpage for customers. Develop and implement online logging system to track receipt and status of various petitions and requests; and provide reporting for processing. Identify, document, and correct errors when discovered in the unit's various business process. Assist the A&S Graduation Coordinator with various graduation tasks as needed, including; Letters of Completion, Letters of Intent, Retroactive Graduation Memos and Off Letters. Data Entry, Reporting, and Process Improvement Perform data entry in student records system relating to student majors and minors; and advisor assignment. Work with the Operations Business Process Analyst to implement automated student record keeping systems. Research, document, and correct errors in student records in the student information system. Develop recommendations for improved and streamlined reports and batch processes at the campus level. Develop, implement, maintain, and correct detailed reporting system for student data and requests. Maintain compliance with college or university policies and procedures, corrected and elevating issues as needed. Assist with review and reporting on undergraduate Academic Standing; and develop written guidelines for advisors and staff outlining academic processes and procedures. What We Can Offer The anticipated starting salary for this position is $43,884. Benefits The University of Colorado offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder . Be Statements Be Supportive. Be Informed. Be Boulder. What We Require Must be a resident of the state of Colorado. Three years of experience in an occupational field related to the work assigned to the position (data entry, operations support, workflow processes, etc). Appropriate education will substitute for the required experience on a year-for-year basis. What You Will Need Exceptional organizational skills with the ability to track multiple projects with strong attention to detail. Excellent computer skills with the ability to maintain accurate electronic records and to create and utilize sophisticated spreadsheets are essential. The position will interact with a wide variety of people and must have demonstrated ability to do so in a professional manner. Must have excellent oral and written communication skills. Demonstrated skill in producing high quality written reports for external audiences. Demonstrated proficiency with sophisticated spreadsheet manipulation and data processing for a high volume of data. What We Would Like You To Have Bachelor?s Degree. Experience with Campus Solutions/CU-SIS, Cognos (Reports/Finance), OnBase, MyCUHub (Salesforce) or comparable systems. Experience with electronic records management in a higher education setting. Experience in website design and management. Experience with Arts and Sciences degree requirements and academic policies and procedures. Experience in developing and implementing successful in-person and online training programs. Special Instructions To apply, please submit the following materials: A current resume. Must include date ranges and whether full time or part time work. A cover letter that specifically addresses the job requirements and outlines qualifications. DD-214 for veteran applicants. Qualified veterans are eligible for veteran?s preference points within the State classified system. If you are a veteran and would like to have your DD214 evaluated to determine your eligibility for preference points, please attach a copy of your DD214 to this posting. If you do not wish to upload a DD214, please email a copy to or send via fax at 303-###-#### and reference the job to which you are applying. If using the educational substitution for experience: proof of degree or transcripts. You will not be asked to upload references at this time. Please apply by June 16, 2019 for consideration. Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs . Select here for additional information regarding Classified Staff positions: Posting Contact Name: Human Resources CU Boulder Posting Contact Email: The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities. Associated topics: advocate, associate, attendance, counselor, guidance, healthcare, nurse, registration, school clerk, staff
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.