• Triangle Visions Optometry
  • Greenwood, SC
  • Customer Service/Call Center
  • Full-Time
  • 723 US-221

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Why You'll Love This Job! Are you a great communicator who tends to focus on details and accuracy? Would you like to showcase your skills at a reputable company that, in its 40 years in existence, has proven its dedication to its employees and patients? If you answered yes, and you have an interest in healthcare, Triangle Visions is interested in you for our Patient Service Representative role!As Patient Service Representative, you would be expected to maintain a professional and friendly attitude as you greet office guests, speak with patients regarding their insurance coverage and schedule appointments. You also would be responsible for record keeping, Invoicing, maintaining a database, and handling customer issues. If you are ready to join a team of medical professionals at a highly successful private practice, apply for Triangle Vision's Patient Service Representative position today!Responsibilities Greet all office guests in a professional and friendly manner.Operate a multi-line phone system.Maintain a database of correct patient information.Efficiently schedule appointments for multiple doctors across several offices.Act as a liaison between patients and insurance companies to verify insurance benefits.Educate patients on their individual insurance coverage and options.Correctly invoice insurance and patients.Accurately process patient payment transactions using point of sale software.Analyze, solve, and correct customer service issues using the LEAP technique (Listen, Empathize, Ask, and Produce). Keep accurate daily accounting records.Cultivate an organized and orderly atmosphere.Achieve established Front Desk Associate goals and objectives.All other duties as assigned by management.Qualifications AA or BA/BS desired.1-3 years prior optical experience preferred.Adaptable and flexible with the ability to multitask.Self-motivated and detail-oriented.Interest in healthcare.Strong communication skills.Must present a professional appearance.Some in-city travel required.Only dedicated and energetic professionals interested in a healthcare career need apply! Is that you? If you are a people person, highly organized and know the importance of placing an emphasis on great customer service, you are the ideal person to fill our Patient Service Representative role! As Patient Service Representative, you will never be bored as you carry out such tasks as operating a multi-line phone system, acting as a liaison between patients and insurance companies, assisting patients with customer service issues and insurance questions, and more. If you want to join a well-established practice that equally values its patients and employees, and are ready take a step forward in your career, apply today for our Patient Service Representative position!Greet all patients and other guestsAnswer phones Keep an accurate patient databaseSchedule appointmentsServe as a liaison between patients and insurance companies Help patients understand their insurance coverageAccurately invoice insurance companies and patientsProcess payment transactions using point of sale softwareSpeak to customer service issuesMaintain accurate accounting recordsAA or BA/BS preferredPrefer one to three years of prior optical experience Must be adaptable and flexible, and able to multitaskSelf-motivated and detail-orientedShould be interested in healthcareMust possess effective communication skillsMust maintain a professional appearanceOccasional in-city travel required#ZR
Associated topics: assist, client, deskside, front desk, information technology, information technology analyst, pc, service, technician, technology

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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