Working under the Director of Production Services, the Venue Services Manager creates and manages the Venue Services plan for all event-specific staff, including Front of House (FOH) staff, security, and other contractors; plans, assesses, and proposes revisions of plans to meet venue needs for all events at Centennial Hall and for all UA Presents events.
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please .
The University of Arizona is in the process of creating a new classification and compensation architecture. This University Career Architecture Project (UCAP) will revolutionize the way we think about professions and manage compensation at the UA. It is a two year initiative that will replace the current classified staff and appointed professional categories of employment with market-based job functions and families. As an applicant, UCAP will create clearer career paths and opportunities and will help you make more informed pay decisions. To learn more about this project, please visit ucap.arizona.edu.Duties & Responsibilities
Develop and schedule Venue Services plans in accordance with specifications and funding limitations, and recommend new or revised goals and objectives in Venue Services area while monitoring program expenditures and ensuring that budget allocations are not overspent.
Manage multiple budgets, such as expenditures on FOH staff and contractors, concessions and merchandise profits/losses, and expenditures on other University departments.
Acts as the primary Event Manager for events and schedules additional managers for multi-show weeks.
Oversee daily operations of:
Work with UA Presents, Broadway in Tucson, and other promoters to coordinate additional development, marketing, and education/outreach events, including: scheduling lobby and patio space and making parking, CatTran, and custodial reservations, to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications.
Review internal documents and tools either independently or with supervisor to make decisions pertaining to Venue Services plan.
Confer with and advise staff, students, and others to internally provide technical advice, problem solving assistance, answers to questions, and plan’s goals and policy interpretation; refer to appropriate department person when unable to respond.
Evaluate the Venue Services plan’s effectiveness to develop improved methods, devise evaluation methodology, and implement revision; analyze results and recommend and/or take appropriate action.
Attend campus meetings on behalf of the venue; meetings include campus wide meetings and topic-specific and/or event-specific meetings with other University departments.
Assist in other responsibilities as needed to create an exceptional experience for all guests of Centennial Hall.Knowledge, Skills, & Abilities Minimum Qualifications
•Bachelor’s Degree and three (3) years related experience
•experience managing a facility of similar size and/or scope
•Familiar with Americans with Disabilities Act
•Ability to obtain HOV certification from University Risk Management.
•Ability to complete Arizona Department of Liquor management training and registration.
•Proficient with MS Office
•Knowledge of issues pertaining to area of assignment
•Knowledge of budgeting and accounting principles
•Knowledge of organizational practices
•Knowledge of supervisory practices and principles
•Skill in organizing work of self and others
•Ability to effectively communicate
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