Customer Service Agent

Sykes in Fort Smith, AR

  • Industry: Retail - Customer Service/Sales
  • Type: Full Time
position filled
Customer Service Agent Date Posted:01/22/2020 Apply Job Snapshot + Employee Type: + Location: Ft. Smith, United States + Job Type: Customer Service + Experience: Not Specified + Date Posted: 01/22/2020 Job DescriptionAre you tired of applying to positions and not getting any response? SYKES is a highly-engaged, responsive employer that guarantees you an interview within 72 hours of applying, once qualified. Thinking about the bigger picture for you - not only do you receive base pay for every hour you work, but it is full-time hours, so you have the opportunity to earn up to $25K or more per year after one year, along with full-time benefits, retirement money plus employer matching, vacation accrual, perks/discounts, and promotional opportunities! That is a great deal for an entry-level role.What is in it for you? Glad you asked?* Starting base pay: $10.25/hr.* Base pay increases every 6 months (up to $11/hr.)* Base pay increased at 6 months: $10.75/hr.* Base pay increased at 1 year: $11.00/hr.* Cash bonuses (based on performance) ? ability to earn up to $1/hr. or more in addition to base pay* Full benefits (medical, dental, vision, life insurance, 401K) after 90 days of employment* Vacation accrual* Extra employee perks and discounts (shopping, tickets and attractions, tuition reimbursement)* Promotional opportunities* Family-friendly, fun environment that harbors team work* No experience necessary ? we offer PAID trainingWhat will you be doing? We have great Customer Service opportunities?SYKES is looking for full-time Customer Service Representatives at our Fort Smith, AR location to assist customers answer questions, process transactions and resolve their issues! You will get the opportunity to:* Engage in a fully paid training program to teach you what you need to know (investing in you)* Answer live inbound phone calls during your entire shift from different customers (get variety)* Use a computer to navigate various screens to help the customer (improve your computer skills)* Listen to issues, empathize and solve customer issues (be a problem-solver)What do you need to be a successful Customer Service Representative? It is simple?* Be at least 18 years old with a high school diploma or GED* Have reliable, consistent transportation to get to and from our Ft. Smith, AR office* Computer navigation skills are a definite plus* Ability to type at least 25 words per minute* Previous call center or customer service experience in financial services, healthcare, technology, or something similar is a plus* Ability to pass a background and drug testSYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better, click here.Not the job for you? You probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity!EEO/AA/M/F/Vet/DisabilityAbout SYKESEvery time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.EEO statementCOMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO. Equal Employment Opportunity & Affirmative Action SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities - regardless of race, color, religion, national origin, disability, gender, age, sexual orientation, or any other protected classification. </script>

You may be interested in these similar jobs!
Customer Service Agents Earn Side Income-Become Focus Group Panelist(up to $500/week) (Poteau)
Apex Focus Group in Poteau, OK

Now accepting applicants to participate in National Focus Groups and Clinical Trial studies. Work from home earn up to $500/week part-time . Must reg…

Read More
Benefits Advisor
Aflac in Fort Smith, AR

Job Description Job Description: The Aflac Benefits Advisor works directly with business owners to deliver voluntary, healthcare and other benefits f…

Read More
Insurance Customer Service Agent
SYKES Enterprises in Fort Smith, AR

Are you looking for a new career opportunity? Look no further - SYKES is a highly engaged, employee- focused organization willing to invest in fully …

Read More
Customer Service Representative Agent Earn Side Income - Join Focus Group Panelist ($750/week) (Poteau)
Apex Focus Group in Poteau, OK

Seeking motivated individuals to participate in National Focus Groups and Clinical Trial studies. Earn up to $750/week in your spare time. Must regis…

Read More
Licensed Life Insurance Agent - Work any time, from anywhere (Poteau)
Confidential in Poteau, OK

Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-mar…

Read More
Licensed Life Insurance Agent - Free inbound leads. Work freedom (Poteau)
ASSURANCE Independent Agents in Poteau, OK

Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-mar…

Read More
Customer Service Representative
Experian in Van Buren, AR

Customer Service RepresentativeInterviewing now for March 9th New Hire ClassDo you need a stable job with Great benefits? Experian is for you!Experia…

Read More
Life Insurance Agent Needed - take your insurance business to the next level (Sallisaw)
ASSURANCE Independent Agents in Sallisaw, OK

Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-mar…

Read More
Route Service Representative - UniFirst
UniFirst in Fort Smith, AR

Route Service RepresentativeJoin UniFirst, one of the largest and fastest growing companies in the $18 billion-dollar uniform and garment services in…

Read More
Life Insurance Agent - free inbound leads, license required (Poteau)
ASSURANCE Independent Agents in Poteau, OK

Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-mar…

Read More