Need of a Veeva System Analyst, Long Island, NY (Utica)

Stellent IT LLC in Utica, NY

  • Industry: Information Technology - Project And Product Manager
  • Type: Full Time
  • $77,920.00 - 127,920.00
position filled

Veeva System Analyst,

Long Island, NY

6+ Months Contract

Phone + Skype

Description:

Responsibilities:

  • Work directly with the Support teams to bring open Help Desk issues to a resolution by triage and monitoring progress. Provide Levels 2 and 3 support.
  • Veeva report building to export and support offline Excel tools and spreadsheets, with extensive formulas, macros and template versions.
  • Work with Regulatory Stakeholders to understand business needs and provide effective, efficient requirements for Veeva Vault.
  • Define and develop full SOPs on the processes supported in Vault.
  • Provide training support for the customer facing roles and work closely with the business units in the development, communication and training of Veeva changes or enhancements & remediation plans for all employees.
  • Responsible for developing and maintaining documentation around application development, dashboards, reports, and any other functional areas as required.
  • Responsible for the overall configuration, design, and functionality of the Veeva Vault functions. Support and test all new Veeva product updates and releases as it relates to the ELC implementation.
  • Assist team leads with resource allocation and resolving program issues
    • Lead System Administrator for user admin, security, configuration changes, business rules changes and data migration
    • Configure and maintain functional objects of Veeva Vault
    • Create and manage lifecycles, workflows, SDK Triggers and object configuration
    • Create and maintain reports and dashboards
    • Customize Veeva fields, page layouts, object types, searching, list views, etc.
    • Manage operational requests and assist in the escalated triage of support issues, working with diverse user groups
    • Assist in gathering requirements to continuously improve the Vault platform
    • Assist in the evaluation of new Veeva functionality for feasibility and impact to the business
    • Create and maintain system interface diagrams, functional designs, and technical specifications
    • Proactively identify production risks and create actionable mitigation plans
    • Participate in the Agile development process
    • Participate in Scrum meetings
    • A business-focused approach to implement technology solutions. An ability and interest to understand the underlying business need so solutions that are delivered add value to the business.
    • An energetic and self-motivated approach to solving problems and driving solutions
  • Assist with internal and external audits including compliance

Requirements:

  • 3+ years CRM/ Salesforce.com Administrator or Veeva Vault experience
  • Veeva Certified & Veeva Vault experience
  • 10 years of experience preferred mostly in product lifecycle management
  • 10 years of experience with Software Development Lifecycle (agile and waterfall)
  • 5 years of experience in object-oriented development
  • Technical proficiency with Office 365
  • Excellent oral & written communication skills
  • B.A./B.S. Degree in Computer Science or equivalent
  • Demonstrated collaboration and teamwork with internal and external stakeholders at all levels within the organization
  • Experience developing, leading and performing large application test plans (functional UAT and SIT integration)
  • Candidate should have experience with system operational processes
  • Experience customizing Salesforce.com using Visual force and Apex or Veeva Vault SDK
  • Leadership skills and Lean Six Sigma a plus

- provided by Dice
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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