Client Reference Code 241211-1 JOB SUMMARY Responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality Conducts design sessions with appropriate participation from architects and engineers Creates detailed design documents and functional specifications for new applications services and for enhancements to existing systems services Collaborates to creates configuration designs for design and implementation of various environments Creates work effort estimates for new features and bug fixes for use in prioritization and release management Develops core code modules, unit test tools and release notes for enhancements and bug fixes Reviews new development tools, application frameworks and testing tools for functionality effectiveness Installs, administers, configures and maintains OSS applications including operating systems and related software Provides 'on call' support to resolve OSS application issues after normal business hours Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window) Works with database administrators to configure, tune and maintain databases in variety of languages Documents systems configurations and upgrades Designs and implements change and control policies and disaster recovery plans lead troubleshooting efforts to restore functionality in the event of an outage Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources Perform other duties as requested by supervisor REQUIRED QUALIFICATIONS SkillsAbilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Advanced experience installing, administering, and configuring OSS applications including operating systems and related software Experience in using established change management processes, requiring operational procedures to be performed with minimal customer impact, (i.e. during established maintenance windows). Experience documenting systems configurations and upgrades Advanced ability to install and configure Red Hat Enterprise Linux (RHEL) 6.x and 7.x and Oracle Enterprise Linux (OEL) 7.x Familiarity with installing Windows Server 2012 R2 and 2016. Advanced ability to install and configure Oracle RAC clustering across multiple nodes Capable of configuring storage, Network Bonding, name resolution and other requirements to requested specifications Designs and implements change and control policies and disaster recovery plans leads troubleshooting Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality Advanced ability to create detailed documentation to functionally understand new and existing applications Advanced ability to follow and implement established change and control policies and procedures Advanced ability to troubleshoot application problems In-depth knowledge of development tools, application frameworks, and testing tools. In-depth knowledge of OSS applications and software In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process Strong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements Advanced knowledge of network and systems engineering systems concepts and systemsuper-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems Education Bachelor's degree in Computer Science or related field, or equivalent experience Related Work Experience 5 plus years Application Development work experience 4 plus years Network OSS application work experience 3 plus years System Administration work experience 3 plus years Database support and development work experience 3 plus years Enterprise Application Integration work experience PREFERRED QUALIFICATIONS Related Work Experience 7 plus years Application Development work experience 6 plus years Network OSS application work experience 5 plus years System Administration work experience 5 plus years Database support and development work experience 5 plus years Enterprise Application Integration work experience Education CCNACCNP or equivalent CCIE Data Center or equivalent CCIE Routing and Switching or equivalent WORKING CONDITIONS Office environment Job Code ISY350 Systems Engineer III Exempt 241211BR Associated topics: equipment, infrastructure, ip, maintain, maintenance, network, server, system engineer, system specialist, system technician
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.