Manufacturing Operations Analyst

Employment Type

: Full-Time


: Miscellaneous

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rimary Responsibilities: Determines internal Shop Floor customer information needs by understanding various business functions, gathering information, evaluating and recommending output requirements and formats Designs Shop Floor informational deliverables by analyzing requirements, constructing workflow diagrams, understanding system capabilities, writing specifications to meet customer needs, and creating the agreed-upon deliverable Utilizes project management skills and tools to track activity, identify and resolve problems, publish progress reports, and recommend action steps for various team members Plans and conducts structured testing of database designs to confirm functionality and optimal IT system performance Identifies and resolves IT application problems related to the use of database management system software or utilities Provides Shop Floor end-user/desk-top Help Desk support and resolution to all user problems Researches Manufacturing system or equipment issues to resolve user problems Sets up and activates new Shop Floor user accounts and edits active accounts as needed Purchases standard IR/IT equipment as needed Coordinates the tracking and updating of all software licenses with third-party support vendor Coordinates system down time and emergency shutdown procedures with third-party support vendor Assists with the design layout of end-user computers Researches and tests new technologies and systems providing recommendations to the Director of IR/IT Supports ERP (Adage) and WMS (Whistle) software including systems and user base Writes programs and/or scripts to assist in collecting data or automating a process in an effort to create efficiency Point of contact for outside services/contractors Performs other functions as necessary - provided by Dice

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