N/a, CO, US Job Description The Field Service Engineer III works as part of a team providing surveillance and computer system modernization at DoD installations worldwide. This position leads a team of technicians to replace and modernize IT systems. The Field Service Engineer III performs the following typical tasks:-Conduct surveys to establish/verify installation details-Ensure that equipment is received and uplifted at the installation site-Install and troubleshoot software products/equipment-Oversee removal of legacy equipment and cabling-Manage and report field changes and installation progress-Ensure that system acceptance criteria are met and systems accepted by customer-Provide training to customer Tier 1 personnel and end users-Train employees, identify, analyze, and repair product failures, order and replace parts as needed-Perform quality inspections on work performed by the installation team-Determine and recommend which products or services best fit the customers' needs-Understand termination of Cat 5e/6 using T568B color code standard.The FSE is familiar with a variety of the field's concepts, practices, and procedures and relies on experience and judgment to plan and accomplish goals. This position leads and directs the work of others and typically reports to a manager or head of a unit/department. Required Skills - Position requires a bachelor's degree (or equivalent work experience) and 5 to 7 years of experience in the field- Work can be completed remotely, involves extensive travel, and may require after normal duty hours- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens- Must be able to pass a Employee Background Investigation (EBI)- Must be able to pass a 5 Panel Drug Test- Experience with installation of video surveillance systems, video surveillance management systems, Windows server andWindows 10 operating systems, and Internet Protocol networking is highly desirable Employment Type Full time Employment Type Career Level Advanced Career Career Level Job ID 52706657 Job ID Company Functional Area IT Infrastructure Department Serco s C5ISR business unit supports all branches of the U.S. military as they look to extend the life of critical legacy weapons systems and sensors, while seamlessly integrating these systems with the latest C5I environments. We support major transformation initiatives to deliver total situational awareness from the command center to the warfighter on the front line. We are focused on the design, systems engineering, project management, procurement, installation, training, testing, and field maintenance of these systems. Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.