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Job Title: Database Administrator
Location: Boulder CO
Duration: 6 Months Contract to Hire
The position will provide CRM support to the entire organization keeping the system separate between Covidien business channels.
Essential Functions :
Experience working with CRM (Customer Relationship Management) database, Siebel) required SF.com ideal
Strong Analytical Skills
Proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook)
Excellent verbal and written communication skill
Skilled in prioritizing needs and comfortable working with all levels of employees
Strong interpersonal skills with a communication style that conveys optimism and enthusiasm
Emotional maturity and flexibility - need to adapt to changes that occur in a dynamic environment (re prioritization of tasks, schedule changes, last minute requests, etc.)
A professional with sound judgment, a high performance orientation, outstanding customer relations skills, and a desire for continuous improvement
Assertiveness; the capability to act confidently and analytically when necessary to keep projects moving forward within the priorities and deadlines
Oracle Siebel on Demand I SalesForce.com
Convey knowledge and provide insight and suggestions on how to maximize the effectiveness of this tool for the Company (i.e.-Sales/Marketing).
Develop customized database features including reports that capture useful details as directed by Sales, Marketing, Controller and C-Level Executive requests.
Establish data collection mechanisms that support Covidien program s and projects.
Train and Support Covidien Siebel on Demand users with assistance and guidance in proper usage.
Maintain Siebel on Demand database by ensuring data is entered correctly; data is formatted to fit a prescribed protocol.
Capture, input and maintain all data for the Finn s CRM database, ensuring the quality of all data to support and inform the firm's marketing/business development efforts.
Develop process and procedures for CRM data collection, verification and recording.
Help develop and maintain firm boilerplate data including project data and project descriptions.
Work closely with Global Sales and IT to manage the implications of CRM system updates.
Participate in any required scheduled marketing and sales team meetings designed to inform and update CRM users on Marketing and Sales initiatives.
Support the business development, marketing and sales activities of the Company.
Ideally will have experience with SalesForce.com
Education Requirements : Bachelor's degree in Information Technology or related business field
Skills / Qualifications: Bachelor s degree in IT field (computer science information systems, etc.) with a minimum of S years experience in an applications support/developer role
Tech Proficiency. Extensive working experience with required technologies and can handle advanced & complex tasks with minimal supervision; able to navigate successfully through all typical technical obstacles in a manner consistent with programming standards
Analytical Abilities - Advanced problem-solving skills including complex and time-sensitive problems where erroneous results could have a significant adverse impact on daily operations
Business Knowledge - Extensive working experience in the functional area supported; regularly collaborates with stakeholders to improve the use of supported technologies within the business
Project Management. Can manage significant projects effectively demonstrating a working knowledge of project management techniques
Communication skills - Strong verbal & written skills. Communications are complete and understandable with appropriate tone and delivery. Presentation and negotiation skills are developing.
Independence - Needs only general direction at the start of a task to perform job duties
Mentoring - Mentor to other professionals; may be subject matter expert in several areas'
Quality - Makes good decisions & designs solid solutions based upon a mixture of analysis wisdom, experience & judgment; can accurately estimate time, resources & costs for intermediate projects
Phone usage and phone communications skills
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