Air-Sea Export Operations Supervisor

  • Newark, NJ

Employment Type

: Full-Time


: Non-Executive Management

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Air-Sea Export Operations SupervisorElizabeth, NJ
Why Phoenix International Business Logistics (PIBL)?
  • $46-$50K DOE
  • Major Medial & Dental
  • Annual BONUS, based on department performance
  • 401k with company match
  • Paid Cross Training Available We can provide you the opportunity to learn about different aspects of our business.
    Job Summary:

    Develops export accounts, provide quotes, coordinates and monitors air and sea export shipments from origin points throughout the U.S. to locations worldwide. Insures all export services are provided in accordance with U.S. and international requirements, laws, and regulations governing export shipments

    Primary Duties and Responsibilities:
    • Handling all aspects of air/sea export shipments from quoting the client, to booking shipments, preparing export documents and communicating shipment status with the clients and agents
    • Develop new and maintain current export accounts/international agents by providing excellent service
    • Negotiate rates and develop/maintain relationships with current and new air and sea carriers
    • Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of exported products
    • Establish, monitor, and revise policies, procedures and service standards for export operations
    • Develop and document procedures for handling each account, including schedule of service fees, shipment and booking process, and any other related information.
    • Ensure account procedures are input into appropriate databases
    • Ensure all policies and procedures are consistently adhered to
    • Identify areas of concern in the clients' export processes
    • Communicate transaction problems or irregularities to manager and assist in identifying solutions
    • Assist Export Manager in the day to day export operations, quoting activities, accounting responsibilities and management of the department
    • Coordinate meetings with Export Manager and key customer accounts on an as per need basis
      Education and Experience
      • High School Degree or GED required.
      • Bachelor's Degree in Transportation, Logistics or Supply Chain Management preferred; or an equivalent combination of work experience
      • Minimum 3-5 years experience with air/sea operations (handling shipments from door U.S. to destination), carrier negotiations and quoting
      • Proven track record of developing new business and maintaining current business
        Other Skills/Experience:
        • Knowledgeable in export administration, Department of Commerce, and consularization regulations, and recordkeeping
        • Ability to manage the financial aspects of operation files
        • Makes customers/agents needs a primary focus of one's actions; developing and sustaining productive relationships
        • Identify and understand issues, problems and opportunities; comparing data from different sources to draw conclusions
        • Analyzes complex problems and develops alternative solutions
        • Ability to plan, organize and manage complex projects and set priorities
        • Basic understanding and experience in project management methodologies
        • Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts
        • Able to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization
        • Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals
          Qualified candidates who feel they can excel in this dynamic role and meet the above criteria, CLICK APPLY BELOW!
          Associated topics: agent, broker, brokerage, compliance, customs, customs broker, customs brokerage, customs handler, export, import

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