A WIC Breastfeeding Peer Counselor is a paraprofessional support person who teaches basic breastfeeding concepts. LPC troubles shoots with lactating mom to identify potential barriers that impact breastfeeding the infant. BF PC will familiarize him/herself with the required forms needed to document all communication with lactating mother.
* Attends breastfeeding training classes to become a peer counselor. * Signs and follows FNS Loving Support? WIC Peer Counselor scope of practice. * Counsels WIC pregnant and breastfeeding mothers by telephone and/or hospital visits at scheduled intervals determined by the local WIC program. * Counsel's women individually at the WIC clinic during scheduled office hours. * Receives a caseload of WIC clients and makes routine periodic contacts with all clients assigned. * Gives basic breastfeeding information and support to new mothers, pregnant women, which includes specific details on the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding. She also helps mothers prevent and handle common breastfeeding concerns. * Is available outside usual 8 to 5 working hours to new mothers who are having breastfeeding problems. * Respects each client by keeping her information strictly confidential. * Keeps accurate records of all contacts made with WIC clients in the WIC computer system (EOS). * Refers mothers, according to clinic-established protocols, to the: * WIC nutritionist or breastfeeding coordinator. * Lactation consultant. * The mother's physician or nurse. * Public health programs in the community. * Social service agencies. * Teaches breastfeeding classes for pregnant and postpartum mothers and leads breastfeeding support groups. * Attends monthly staff meetings and breastfeeding conferences/workshops as appropriate. * Reads assigned books and materials on breastfeeding that are provided by the supervisor. * May assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned. * High School or GED required.
* Willing to attend Certified Lactation Counselor Course and pass the exam (required)
* Knowledge of and experience with breastfeeding more than one child.Is enthusiastic about breastfeeding and wants to help other mothers enjoy a positive experience. * Has a telephone and is willing to make phone calls from home beyond the WIC office hours. * Has good customer service skills, relating to persons of diverse ethnic and cultural backgrounds, and communicating in a professional, courteous, and tactful manner. * Able to remain calm and exercise judgment in unusual or stressful situations. * Is adept at documenting detailed information compiled through conversations with breastfeeding women. * Ability to clearly communicate in English and Spanish. * Must read, write and speak English fluently. * Spanish strongly preferred.