Community Outreach Specialist - Parkland Community Health Plan

Compensation

: $52,430.00 - $83,010.00 /year *

Employment Type

: Full-Time

Industry

: Nonprofit



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Looking for your next opportunity? If so, choose Parkland and discover what a meaningful job feels like. Whether you work directly with patients or use your talent to support our care, youll be part of a team thats providing valuable health services to Dallas County residents. And here, youll have the opportunity to put all your skills to work, and the support to grow and advance in your job and your field. Step into a career that will make a substantial difference for our patients--and for you. We blend cultures, talents, and experience into an exemplary health and hospital system. Parkland has earned distinction as one of Americas Best Hospitals by U.S News and World Report every year since 1994. Primary PurposeThe community outreach specialist focuses on expanding the Parkland Community Health Plan Medicaid and Children's Health Insurance Program (CHIP) market share within the Dallas service areas. Minimum SpecificationsEducationHigh school diploma/GED. ExperienceThree years of managed care or Medicaid program experience. Equivalent Education and/or ExperienceNone Certification/Registration/LicensurePrefer Community Health Worker certification (CHW) by Texas Department of State Health Services. Required Tests for PlacementSuccessfully completes Marketing Training provided by the Community Outreach Supervisor within 30 days of employment. Must stay up to date with training as contractually requested by Texas Health and Human Services (HHS). Skills or Special AbilitiesKnowledge of managed care/Medicaid program processes.Excellent verbal and written communications skills.Intermediate level personal computer skills including word processing, database, and spreadsheet software.Intermediate presentation skills to individuals and groups.Skillfully initiate and build relationships.Customer service focused.Intermediate level time management skills. POSITION REQUIREMENTS:75-100% travel/driving within the service areas.Frequently work weekends and evenings to meet business needs.Bilingual English/Spanish.Negotiating sponsorships as needed.Leadership/Developing and Executing Strategy.Leadership/Driving a Culture of Compliance.Sales/Strategic Prospecting. ResponsibilitiesCollaborates and participates with community agencies, faith based organizations, and school district events/activities within the Dallas Service Area communities to market Parkland Community Health Plan (PCHP). Participates in coalition meetings and advisory groups.Assists Community Outreach Supervisor in developing annual strategies/expectations for Community Outreach team with regard to member health and wellness. Provides feedback and outcomes from previous events/activities to help create strategic plan.Works in conjunction with internal personnel and external entities, such as HHS and the Texas Department of Insurance to assure compliance with legal, regulatory and contractual requirements.Maintains documents and reports PCHP outreach activities; compiles and prepares outcomes for the annual report for submission to HHS.Develops and maintains positive working relationships with Parkland employees, outside companies, state agencies, insurance carriers, brokers, third party administrators, other managed care organizations, and community representatives in order to build connections to maintain membership and/or growth in PCHPs products. Job AccountabilitiesIdentifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.
Associated topics: case management, development, development manager, liaison, project, program development, program management, project development, project management, resource development * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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