Bretton Arms Dining Room Supervisor in Bretton Woods, New Hampshire - Careers at Mt Washington
Bretton Arms Dining Room SupervisorJob Locations US-NH-Bretton WoodsPosted Date 2 days ago(7/16/2019 8:05 AM)Requisition ID 2019-37838# of Openings 1Category (Portal Searching) Food & Beverage
Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious decor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.
Ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
Essential Functions: Follow up on established training steps. Handle guest comments and complaints. Ensure guest satisfaction. Stay on the floor during peak hours. Communicate with guests and receive feedback. Observe, teach, and correct staff's service. Monitor each guest experience. Examine food preparation. Examine beverage presentation. Maintain condition of dining room. Administrative responsibilities. Assist manager in:- Scheduling - Forecast weekly- Forecast monthly- Completing weekly payroll Prepare maintenance requests and follow-up. Complete other assigned duties. Cost control Monitor food waste. Check bar controls, shot glass use, red lining, bottles totally empty. Must be familiar with and adhere to all liquor liability laws: Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Prohibiting the sale/service of alcohol to minors. Perform any other duties assigned by management.Working Environment:Interior of hotel, in all areas of the hotel.Exterior of hotel with exposure to weather conditions.Exposure to various hazardous chemicals.Exposure to food items and beverages.
Must possess knowledge of the principles and practices within the food & beverage/hospitality profession. Must demonstrate proven leadership skills and must be able to delegate, effectively train, develop and motivate staff.Highly developed customer service skills; possessing a friendly & service-oriented demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and employees.Must be able to work a flexible schedule including nights, weekends and holidays. Omni Hotels and Resorts is an Equal Opportunity Employer.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.