We own and operate plasma collection centers throughout the United States. Our services are critical to the development of life-saving patient therapies utilized by thousands of patients all over the world. Octapharma Plasma is a subsidiary of one of the world s largest plasma products manufacturers, Octapharma AG, a Switzerland-based company that has been committed to patient care and medical innovation for over 30 years. Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide.
We are seeking a Assistant Manager to join our growing biopharmaceutical company and assist in opening our newest Donor Center. Reporting into the Donor Center Director, this position is responsible for assisting the Center Director in the daily operational function of donor center operations. You will assume managerial responsibility of donor center operations in the Center Director s absence.
Additional responsibilities of the Assistant Manager role include:
Ensures the total operation is in compliance with facility SOPs, State and Federal (FDA) Rules and Regulations, OSHA requirements and CLIA requirements
Ensures that professional customer service skills, courtesy and respect are utilized by center staff to maximize donor retention
Assists in audits, inspections and training at other donor center facilities as needed
Complies with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities
Ensures areas are well-stocked to handle current and next day's production
Maintains daily and monthly production statistics (e.g., Softgoods Inventory, Haemonetics Reports, PCS2 Logs and Event Tracking Logs, etc.)
Completes shipments and reviews all test results and shipping records
Maintains continual attention to weekly supply needs and completes monthly inventories
Oversees the performance of all equipment maintenance and ensures all equipment is well maintained, in good working order and is calibrated as required
Hires, trains and coordinates donor center staff members to ensure a competent, compliant and quality team that yields maximum donor production
Schedules and facilitates employee cross-training activities to prepare the team for volume increases, staff depletions, vacations and absenteeism
Monitors special programs (i.e., internal and external recruiting, donor s communication, donor center paperwork, donation follow-up)
Hires, motivates and evaluates center personnel based on established guidelines
Creates an organizational environment that stimulates the morale and productivity of the work force and its leadership
Provides leadership for employee relations through effective communication, coaching, training and development
Qualified candidates of this role will offer a Bachelor s degree in an applicable field of study (or an equivalent combination of education and experience may be considered). You must offer strong organizational skills, attention to detail and excellent interpersonal skills.
Other requirements of the Assistant Manager role include:
Three to five years of working experience in a biomedical field preferred.
Previous work experience demonstrating decision making ability, ability to effectively communicate with and positively influence people, familiarity with fiscal operations, supervisory responsibility, conflict resolution, and customer service.
Certification as a Sr. Medical Screener, Phlebotomist and Sr. Processing Technician required or ability to obtain certification within six months of acquiring position.
Basic organization, multi-tasking, and problem-solving skills and the ability to work well under pressure and meet demanding deadlines.
Proficiency with Microsoft Office Suite (Word, Excel).
Excellent communication skills and ability to conduct oral presentations.
Excellent people skills which extends to a diverse group individuals and demographics.
Ability to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis. \\Benefits
At Octapharma Plasma we believe in our employees who have the passion and ability to make a difference to the quality of life of their communities. The individual growth and success of each and every employee at Octapharma Plasma is an integral part of our continued growth and success. We offer competitive compensation and a comprehensive benefits package.
Other benefits include:
Medical, Dental and Vision Insurance
401(k) contribution and matching program
Flexible Spending Accounts
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