The primary function of the ITS Media Assistant is to provide basic technical support for events and screenings, as well as the following functions:
Use technology already installed in event locations and set up portable equipment as necessary.
Arrive on time for events and maintaining an accurate and up-to-date schedule of work.
Use the ITS ticketing system to track information about events leading up to them and promptly filling out an event report once the event has occurred.
Support audio and video technology at Middlebury College events and screenings.
Arrive early at events and communicate effectively with event organizers about the technology theyll be using for their event.
Work as a part of a team of students and staff to collaboratively share best practices and work to improve audio video systems and support.
Basic troubleshooting of audio / video related issues.
Maintain security of media services materials, including media, equipment, and projection room keys.
May be required to work during exams
May be required to work evening hours
May be required to work a set weekly schedule
Expectation of self-directed time and appropriate decision making skills.
Expectation of one-time training, with refresher training sessions as needed or requested.
Expectation of modeling appropriate behavior and policies to other students at all times.
No prior experience or training required.
All necessary training will be provided upon hiring.
Customer service experience preferred.
Familiarity with College smart classrooms is preferred.
Library and information services experience preferred.
Familiarity with common media formats and A/V technology (DVD, HDMI, VGA, etc.) preferred.
Maturity and competence in working without direct supervision as needed
Basic computer hardware and software skills.
Basic understanding of A/V systems.
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