Strategic Account Manager - Macro Helix (Daytona Beach)

McKesson in Daytona Beach, FL

  • Type: Full Time
position filled
Current Need
Macro Helix helps hospitals and health care systems improve the operational and financial performance of their pharmacy service offerings. Our services and technology solutions help to reduce drug costs, increase reimbursements, and maintain compliance with federal and state regulations.

The Strategic Account Manager will provide support for 340B software directly to hospital base.

Position Description
  • Enhance relationships with existing strategic customers to help drive retention and satisfaction
  • Enables customers to optimize use of Macro Helix software and services
  • Works directly with IT development team on key enhancements to software
  • Performs on-site and remote quarterly customer business reviews.
  • Communicates legislative and industry changes as well as Macro Helix software and service changes to customers
  • Regular exposure to customer and Macro Helix / McKesson executives
  • Drives the rapid adoption of additional Macro Helix and McKesson products and services including the use of 340B contract pharmacies
  • Collaborates and facilitates contract administration and renewal
  • Works closely with McK distribution personnel to identify opportunities to win pharmaceutical distribution business
  • Participates in sales team presentations where appropriate to further enhance business growth opportunities, improve selling skills, and gain knowledge about customer base
  • Assists in leadership of Macro Helix user group meetings
  • Represents the company by consistently demonstrating the understanding and modeling of McKesson ICARE shared principles
  • This position is a work-from-home (optional in-office in Atlanta) with
Minimum Requirements
5+ years customer service experience

Critical Skills
  • 340B program knowledge
  • 3-6 years of successful account management / customer service expertise within healthcare industry
  • Excellent executive communication skills
  • Attention to detail and analytical skills strong problem solving skills
  • Organization and time management skills
  • Proficiency in Microsoft Excel (pivot tables, v-lookups
Additional Knowledge & Skills
  • Strong interpersonal/relationship building skills
  • Working knowledge of tangential systems that work alongside Macro Helix software (e.g., pharmacy software, wholesaler ordering systems, switch, etc)
  • Working knowledge of competitive products & services
  • 2+ years experience working with healthcare software
Education
BS degree or equivalent experience in Healthcare Practice Management

Career Level - Internal Use Only

P2

McKesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to ...@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.Current employees must apply through internal career site.Join us at McKesson!

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