Principal Product Manager -Maven for Consumers


: $192,290.00 - $192,290.00 /year *

Employment Type

: Full-Time


: Information Technology

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LivePerson makes life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Delta, Citibank, TMobile, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship - a conversational relationship - with their millions of consumers.

Principal Product Manager, Maven for Consumers: Do you want to be part of a brand new product team trying to change the world? Join us to build breakthrough messaging consumer experience. Artificial intelligence, bots, big data, natural conversational interfaces, multi-modal messaging, mobile apps, and messaging apps are all technologies you will be working with to build the product.


* Develop the product strategy and vision supported by market analysis and customer needs.
* Evangelize and build consensus for the product vision within the team and with key partners
* Define the product roadmap that aligns to customer needs and LivePerson business goals.
* Develop business requirements, user stories and success metrics that designers & engineers can build on
* Ideate, brainstorm & communicate through vision docs/presentations, specs & UX wireframes where appropriate
* Help teams prioritize and make trade-offs regarding user experience, business impact and technical scale
* Lead cross-functional teams (design, analysts/data scientists, engineering, service engineering) across multiple geographies through execution of product roadmap
* Represent the product in internal service reviews & help identify ongoing investment opportunities & areas for improvement
* Represent the team/product in industry settings such as product launches & expert conferences

Minimum Qualifications

* BA/B.Sc. in Computer Science / Engineering or equivalent professional experience.
* MBA or equivalent professional experience.
* 5 years of experience in a consumer or developer-focused product management role.
* 3+ years of experience managing experience of web apps or services with UI and UX responsibility
* Experience in user experience design, pixle fanatic and always put the consumer in mind.
* Knowledge of web/app frameworks and experience with cloud services.
* Ability to communicate effectively - demonstrate clarity of thought in writing & presentations
* Ability to communicate with technical & non-technical audiences & influence at different organizational levels.
* Effective at collaborating across boundaries & job families with multiple stakeholders
* Entrepreneurial mindset and willingness to make things happen

We care about you.

LivePerson works hard to create a positive employee experience. Your life outside of the office is important to us. We support our teams with competitive benefits and paid time-off that enables our family to take the time they need to recharge.

We want you to feel part of our LivePerson family.

Team events, daily snacks and happy hours on occasion will help you settle quickly into your new workplace.

You can read more about LivePerson and Our Principles here -

Our company believes equal opportunities for both genders is something that has been overlooked for too long.

To shake up the industry, LivePerson CEO Robert Locascio recently launched the Equal AI initiative - established to focus efforts on eradicating gender bias in AI engineering. We are also keen on getting women enthusiastic about software engineering by sponsoring \"WomenHack\" and \"Female's Favor{IT}e Conference\" events globally.

LivePerson provides equal employment opportunity without regard to an applicant's race, color, age, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability, pregnancy, genetic information, or any other status protected under applicable law.

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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