Lehigh Technical is seeking an IT Support Tech in the Boulder, CO area.
Provides basic hardware, software, and network support relative to customer IT environment.
Troubleshoot desktop operating system, application errors and PC hardware issues. Troubleshoot minor server-hardware issues. Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status. Provide OS and database maintenance. Set up and maintain user desktop environments; relocate and set up peripherals as may be required. Order, inventory, and return IT parts and equipment as needed. Maintain printers; troubleshoot issues.
H. S. diploma. A+ certification. 3 5 years support experience that includes the following: User desktop setup Windows, UNIX, and/or Linux OS Client and/or Dell server hardware Active Directory or Novell networking
Related Skills and Competencies:*
Strong verbal and written communication skills for customer interface and documentation. Organizational and time-management skills with ability to multitask effectively. Ability to learn new technologies.
Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
Associated topics: customer support, excel, help desk, information technology help desk, information technology support, msword, support, system support, technical support specialist, troubleshoot
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.