The Showroom Selling Manager will drive top line sales revenue while ensuring a high level of service to lead a culture of customer and employee satisfaction in their assigned showroom. The Showroom Selling Manager does this by providing leadership, direction, and support to Stickley retail showroom employees while also greeting clients and generating sales revenue. The Showroom Sales Manager will also; establish and nurture Stickley organizational culture, lead showroom operational activities, maximize showroom sales opportunities, and effectively implement company programs in support of company initiatives.
Greets & qualifies clients while personally producing a sales revenue that meets 95% of their individual written sales goal. Provides interior design services to these clients and builds continuing relationships both before and after the sale to ensure their satisfaction and the potential for repeat business opportunities.
Understands the local market to improve showroom sales performance by analyzing market data in order to identify trends and gaps impacting sales and customer service.
Demonstrates a high degree of integrity, business ethics, and commitment to organizational goals.
Effectively communicates to all levels of the organization and ensures personal planning and showroom sales and operational activities/business plans are effectively organized to drive positive results and conducts short range and long term business planning to assist in meeting objectives.
Sets aggressive goals to ensure achievement of showroom sales and income plans targeting minimum annual performance at 95% or greater of established budgets.
Ensures all employees understand the goal of driving sales, and creates a world-class selling culture by conducting individual and team oriented sales training and coaching with direct reports on a regular basis.
Seeks opportunities to develop others when planning goals and reviewing performance, and provides timely feedback, coaching, and recognition.
Communicates, monitors, and reinforces business goals and sets clear expectations for sales and service, and redirects employee's when efforts may fall short.
Analyzes, plans, and recommends sound showroom staffing plans based on actual and forecasted financial performance and makes sound hiring recommendations to Regional Managers, Director of Retail Operations, executives, and owners.
Understands and ensures the effective execution of Stickley operations through staff development and training including, but not limited to: AX, sales order entry, delivery, and add on sales programs.
Works to improve Stickley's competitive advantage by identifying and effectively addressing trends that impact the customer shopping experience and showroom operations by making changes and corrections to staffing, process, and systems as necessary to support a culture of continuous improvement.
Models and reinforces Stickley's values in interactions with employees, customers, and in the community and advocates the Open Door program by modeling behaviors of fairness, approachability, and respect for others.
Ensures Showroom's physical appearance, staging, and visual presentations are in grand opening condition on adaily basis.
Essential Knowledge, Skills:
Ability to apply basic mathematical concepts such as adding, counting, subtracting, multiplying, dividing and knowledge of weights and measure, utilize measuring tools such as tape measures and other measuring devices to sufficiently handle job tasks.
Is functionally proficient with various IT tools and resources including; MS Office 365, and MS AX Dynamics 365.
Understand and respond appropriately to basic customer and employee inquiries. Both verbally and in writing as required.
Read, write and communicate using English language sufficient to perform job functions. (Other preferences will be given for special language skills when there is a business need).
Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them.
Requires morning, afternoon and overnight availability any day of the week.
Requests to be scheduled off for a specific day require advance notification and approval by Supervisor/Manager.
Benefits Stickley offer a competitive compensation package that is based upon a salary plus a commission along with a comprehensive benefit package that includes:
Paid vacation, holidays, health, prescription and dental insurances
Company paid life insurance
Eligibility to participate in bonus program
401(k) retirement plan,
Flexible spending account
Generous employee discount
To apply for this job; go to stickley.com/careers.
Stickley is an equal opportunity employer. www.stickley.com and www.stickleyaudi.com