• Kohls Department Stores
  • $28,110.00 -43,750.00/year*
  • Essex , NY
  • Retail
  • Full-Time
  • 1809 NY-22


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Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl's customers. Uses the latest technology to guide the operations team to be flexible, fast and accurate.

ACCOUNTABILITIES

* Delivers the highest level of customer service supporting Kohl's \"Yes We Can\" culture through effective problem solving

* Ensures customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders

* Evaluates and assesses workforce needs, able to lead work efforts and direct team members

* Advocates and executes all Kohl's customer service programs

* Follows Kohl's best practices and standards

* Effectively uses Kohl's tools and technology to plan, communicate and share information with team members

QUALIFICATIONS

REQUIRED

* Ability to lift 50 pounds on an occasional to frequent basis

* Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis

* Adherence to Kohl's policy and procedures is required

* Regular attendance

* Self motivated and ability to problem solve

* Effective verbal and written communication skills

* Basic math and reading skills, legible handwriting and attention to detail

* Ability to work as part of a team and interact effectively with others

PREFFERED

* Prior retail experience

* Comfortable with the use of technology consistently while performing the required tasks
Associated topics: cajera, counter, customer, customer experience representative, customer service representative, delivering, retail sales, sales, sales associate, venta

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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