Customer Service Representative - Senior

Kforce in Tampa, FL

  • Industry: Retail - Customer Service/Sales
  • Type: Full Time
position filled
Description
Kforce is assisting a client in the Tampa, Florida (FL) area who is seeking a Customer Service Representative - Senior.Duties:
  • Processes Business Intelligence (BI) Reports and distributes them to users in business units via email
  • Communicates effectively with report users to address any questions, issues or delays
  • Communication via telephone or email

Requirements
  • Desired candidate has background in MS Excel (VLOOKUP and Pivot table knowledge preferred), MS Access, Cognos and other BI tools
  • Must be able to manipulate data and place into report templates
  • Desired candidate has understanding of business procedures and acumen
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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