The Program Manager - Residential Manager (LPC LCSW) is responsible for the supervision, management and oversight of all Jefferson Center adult residential facilities (Jewell Place, Inn Between, Hilltop and Karen's House) and for supervision/management of Alternative Care Facilities (ACFs) Case Management/Nursing Home Case Management Teams. Direct supervision of Coordinator of Nursing Home/ACF Team and of Coordinator of Residential Programs/Services. Direct supervision of the Family Care Program; direct oversight of certification paperwork (27-65) for Office of Behavioral Health.
* Clinical, programmatic and administrative duties for all residential programs * Direct supervision of Coordinator of Residential Services, Residential staff, Coordinator and Case Managers of ACF/Nursing Home Team * Oversight of Family Care program staff/consumers/services * Annual reporting as requested for all programs (OBH, Health Dept., FRHP, etc.) * Facilitate team meetings * Complete annual performance evaluations of assigned staff * Hire new staff, train new and existing staff * Ensure Department of Health regulations are met at each facility, including cleanliness and safety. Participate in Department of Health inspection and audits. Respond to audits with written plans as indicated * Monthly oversight and review of 27-65 caseload, documentation and participate in annual OBH Site Review of certified charts audited * 24 hour availability to residential staff for emergency situations, shared with the designated residential staff * Participation in Hospital Review to assist with discharge planning process * Coordinate referrals for all programs, maintain census/caseloads, communicate any changes to appropriate clinical/support staff * Track and monitor data/outcomes for programs and report to Executive Management as scheduled * Attend mandatory in-services, compliance with individualized training plan if required * Participate in supervision by coming prepared with agenda. Report high/risk problem cases, and utilize a problem solving approach as well as feedback * Attend supervision on times and intervals agreed upon with supervisor * Submit 90% of all SRFs/Progress-to-Date forms within 3 working days * Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment * Maintain effective interpersonal relations with consumers, peers, subordinates, upper management, visitors and the general public * Effectively respond to client/consumer needs and problems, initiate and maintain positive interactions, timely response to phone calls, email and other requests * Ensure staff adheres to Center performance standards; utilize data as defined by Executive Management Staff
* Participate in assigned work groups/committees including team meetings, Intensive Network Managers meetings, Hospital Review and Nursing Home/ACF meetings/trainings * Preparation of annual budget for residential programs/services * Annual training of Nursing Home Staff per OBH and State of Colorado standards * Annual training for community ACF staff as indicated/appropriate * Regularly scheduled meetings of Family Care Providers * Assist Jefferson Center Development Department in grant applications and reporting as requested * Maintain communication and links with other Jefferson Center programs/departments, e.g. Access, Inpatient, Outpatient, Marketing, etc.
* Master's Degree in counseling, psychology or related field, plus one to two years relate experience and/or training * Licensure required * CAC II or III preferred, not required * Computer skills required (Excel; Word; email; etc.) * Bilingual helpful, but not required
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.