Director, Review Solutions

  • New York, NY

Compensation

: $205,500.00 - $205,500.00 /year *

Employment Type

: Full-Time

Industry

: Executive Management



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Purpose
The Director, Review Solutions will manage a Lighthouse s Review Solutions team. Responsibilities include managing team to ensure that all client objectives are met, coordinating Review Solutions support for Tech PMs, Finance and Sales, providing guidance and training to the Review Solutions team, and handling client consultations and escalations.

What Youll Do:
Collaborates with Senior Director, Review Solutions in management of Review Solutions team, including 1:1s, mid-year and annual performance reviews, hiring and compensation decisions, reporting, administration, training and providing feedback to employees
Assists in budgeting process
Responsible for attainment of team utilization targets
Works with the People and Culture Team on recruiting, interviewing, selection, hiring and onboarding of employees
Monitors Review Solutions projects to establish priorities and ensure all client objectives are met
Consults with clients on review optimization and Lighthouse SmartSeries applications
Maintains technical proficiency on Review Solutions platforms
Serves as primary Review Solutions resource for client escalations
Coordinates HS support for Finance and Sales
Ensures effective collaboration with Tech PM and other teams in Service Delivery
Assists in ongoing assessment of revenue and service metrics
Drives best practices within Review Solutions department
Performs Review Solutions Project Manager tasks as client deadlines and business need dictate
What Youll Need:
Minimum 4-year degree required, JD preferred
Minimum five years ediscovery industry experience with strong knowledge of legal discovery concepts and processes
Experience supporting, conducting or managing document review
Excellent ediscovery subject-matter communication skills and exceptional customer service demeanor
Relativity Certified Administrator (RCA) certification preferred
Experience with monitoring and analyzing productivity, utilization and financial metrics preferred
Ability to work effectively internally and with clients
Excellent organizational, planning, prioritization, and problem-solving skills
Ability to multitask, prioritize and organize under pressure
Working knowledge of ediscovery technology, including key applications such as Relativity, Equivio and Nuix
Ability to multitask, prioritize and organize under pressure


Associated topics: analyst, banking, cash, cfa, corporate banking, cpa, director finance, finance, investment banking, revenue

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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