• Hilton Hotels
  • Charleston, SC
  • Non-Executive Management
  • Full-Time
  • 5038 Mabeline Rd

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Job Summary

A General Manager with Hilton is responsible for managingdaily hotel operations and providing overall leadership in the hotel'scontinuing effort to deliver outstanding guest service and financialprofitability.

Property Highlights:

Welcome toHampton Inn & Suites Charleston Airport. Our modern hotel offers anexcellent location, just two miles from CHS Airport and across the street fromthe Convention Center. We are also nearby Tanger Outlet Mall and NorthCharleston Performing Arts Center, as well as many shops, restaurants,entertainment venues and nightlife. The beautiful Historic Charleston is alsojust 8 miles away, offering carriage tours, walking tours, unique culinaryexperiences and more.

Feel at home in acontemporary guest room, equipped with a clean and fresh Hampton bed , freeWiFi access and an HDTV. Our studio suites offer even more space with twoqueen-sized beds and a pull out sleeper sofa, ideal for family getaways.

Wake up eachmorning to fresh waffles and hearty oatmeal at Hampton's free hot breakfast. Ifyou're heading out early, grab a Hampton on the Run Breakfast Bag , availableMonday through Friday. Our onsite convenience store is also open 24-hours.

Our CharlestonAirport hotel also features an outdoor pool and fitness center. If you're hereon business you'll appreciate our flexible meeting space and business center.We also cater to special events with up to 90 guests.

  • Ideal location close to CHS Airportand Historic Charleston

  • Complimentary shuttle service to theAirport and with 5 miles of the hotel

  • Outdoor swimming pool, open all year

  • Beautiful west indies inspired d corwith features hand-picked by our local owners

  • Flexible space for meetings andevents with up to 90 guests, plus free parking

  • 100% Hampton guarantee

    What will I be doing?

    As the General Manager, you would be responsible for managing daily hoteloperations and providing overall leadership in the hotel's continuing effort todeliver outstanding guest service and financial profitability. Specifically,you would be responsible for performing the following tasks to the higheststandards:

  • Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
  • Ensure guest and team member satisfaction
  • Monitor and develop team member performance, particularly the excutive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members
  • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
  • Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
  • Serve as primary liaison with hotel owners and corporate entities
  • What are we looking for?

    Basic Requirements:

  • Minimum of 4+ years hotel operation leadership experience, managing $3M in revenue or greater
  • Preferred Requirements:

  • Prior GM experience
  • Hilton brand experience
  • Local market experience
  • Since being founded in 1919, HiltonWorldwide has been a leader in the hospitality industry. Today, HiltonWorldwide remains a beacon of innovation, quality, and success. This continuedleadership is the result of our Team Members staying true to our Vision,Mission, and Values. Specifically, we look for demonstration of these Values:

    H Hospitality - We're passionate about delivering exceptional guest experiences.

    I Integrity - We do the right thing, all the time.

    L Leadership - We're leaders in our industry and in our communities.

    T Teamwork - We're team players in everything we do.

    O Ownership - We're the owners of our actions and decisions.

    N Now - We operate with a sense of urgency and discipline

    In addition, we look for thedemonstration of the following key attributes in our Team Members:

  • Living the Values
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Teamwork
  • Adaptability

  • What benefits will I receive?

    Your benefits will include a competitive starting salary and, depending uponeligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly haveaccess to our unique benefits such as the Team Member and Family TravelProgram, which provides reduced hotel room rates at many of our hotels for youand your family, plus discounts on products and services offered by HiltonWorldwide and its partners. After 90 days you may enroll in Hilton Worldwide'sHealth & Welfare benefit plans, depending on eligibility. Hilton Worldwidealso offers eligible team members a 401K Savings Plan, as well as EmployeeAssistance and Educational Assistance Programs. We look forward to reviewingwith you the specific benefits you would receive as a Hilton Worldwide TeamMember. The above information is provided as a highlight of the major benefitsoffered to most full-time team members in the United States. All benefitslisted may not be offered at all locations. This is not a summary plandescription or official plan document.


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    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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