Sales/Customer Planning Manager

Employment Type

: Full-Time


: Miscellaneous

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Sales/Customer Planning Manager

About us …

Hartz is a manufacturer of pet care products with a 91-year history. At Hartz, we truly understand the important relationship between you and your pet and pledge to provide products that make this relationship more rewarding and fun for both of you. Our product lines currently consist of Hartz flea & tick drops and collars, dog and cat treats cat litter, wellness products, dog and cat toys and accessories, and products for birds, small animals, and fish. We strive to develop and apply new ideas and technologies to give you and your pet the finest quality pet supplies — so your pet will live a healthier, happier and longer life.

Our role …

We are seeking a Sales/Customer Planning Manager with a passion for Pets and one who can share in our mission of strengthening the bond between all pets and their families by developing innovative, trustworthy, and affordable products!

This position will serve as the primary communication link between our internal functional teams, including Customer Planning, and the Customer Business Managers (CBM’s). They will be responsible for working closely with the CBM’s to develop customer-specific strategies and plans that achieve assigned sales targets and stay within approved funding. They will ensure that all CBM’s are fully informed regarding brand strategies and plans, new item launches, item maintenance, and change meeting information, marketing programs, competitive updates, and other important topics. The Sales/Customer Planning Manager will be responsible for maintaining an effective and efficient communication process with the Customer Business Manager’s that is consistently correct, clear, and concise.

This position is located at our Secaucus, NJ Corporate Headquarters.

You will …

Responsible for working directly with the CBM’s to understand key business drivers by customer

Develop strategies for our Top 20 strategic customers that achieve short and long term sales, profit and share objectives for Hartz

Ensure Hartz brand strategies are executed with key strategic customers to meet and exceed established performance KPI’s

Work with the CBM’s to develop and maintain accurate customer business plans that achieve annual sales targets

Lead efforts to develop sales to target gap closing opportunities with the CBM’s

Communicate customer-specific updates to Customer Planner to support internal Sales & Operations Planning (S&OP) process

Leverage promotion evaluation from the Customer Planner to help guide the CBM’s on how to optimize future promotional planning

Maximize the return on approved category funding invested with customers through ongoing review with the CBM’s

Responsible for maximizing return on approved slotting budget through planning with CBM’s

Act as the main conduit for communication between the CBM’s and internal cross-functional teams

Attend weekly brand meetings and provide updates on specific customers

Ensure the health of inventory (HOI) by executing customer-specific actions per direction from Customer Planning Director

Performs other duties or projects as assigned

You’ll bring …

5+ years in Sales/Customer Planning experience with 3+ years in Customer Development direct selling roles

Successful track record in managing the business for CPG with key strategic customers, pet manufacturer experience preferred

Bachelors Degree in a business-related discipline preferred

Experience developing and delivering sales presentations to key strategic customers

Experience using syndicated data to support business development and sales efforts

Ability to focus on priorities in a dynamic environment and consistently deliver results

Strong communication and analytical skills

Proficiency with MS Office: Excel, PowerPoint, Word, and TM1 or other financial reporting tools

We offer …

Competitive compensation and generous employee benefits

Office perks, such as summer hours, company outings, bring your pet to work, and more!

Business casual work environment

Easy commute

If this sounds like a good match and you’re keen to hear more, please get in touch today!


Quality Products for pets since 1926

Hartz is an equal opportunity/affirmative action employer of women, minorities, individuals with disabilities & protected veterans.

Join a team of people who share a common passion — a love for pets.

If you are a pet person, you have come to the right place. We are pet people, obsessed with finding new and better ways to connect pets with the people they love and love them back. We work hard to bring innovative products to market, make a difference in our communities and support our teams both inside and outside of work.

Take a look at the career opportunities we currently have available. Hartz provides competitive compensation and generous and comprehensive employee benefits.

Hartz is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance in completing the on-line Employment Application, please call Human Resources at 800-354-0407, Ext. 120. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests for reasonable accommodations.

If we have a job in your area of interest and your background fits our requirements we will get back to you immediately.

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