Branch Manager (Elizabeth)

Employment Type

: Full-Time


: Non-Executive Management

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The Branch Manager (BM) is responsible for overseeing production, profitability, and growth of the branch office. BM's may be producing OR non-producing depending on the size of the opportunity. BM's are expected to maintain a sufficient volume of business so that financial results for the office meet or exceed company expectations. Recruiting quality loan officers should be a primary focus of the BM to ensure profitability of the office. Offices can range in size from 3 - 20 employees depending on the market. HarborOne (HOME) offers flexibility when it comes to pricing and compensation and both traditional and P&L structures will be considered. Interested individuals should have a minimum of 5 years of proven success with origination and/or recruiting. HOME will consider opening new branch offices in anywhere in New England and New Jersey and is willing to look at other possibilities on the East Coast. + Principal duty is the managing the profitability of the branch be ensuring the branch is properly staffed. + Management of staff in branch in regards to discipline, training, coaching. + Origination of mortgage loans. + Compliance with all state & federal laws. + Generates referral business, leads and relationships with individuals. + Conducts sales calls, attends realtor sales meeting, functions and trainings. + Takes thorough and complete loan applications; analyzes and prequalifies applicant information to determine viability of the client's desired loan program. + Pulls credit, analyzes credit, and compares for accuracy with the mortgage borrower's statements + Corrects inaccuracies and determines correct loan options for the borrower based upon the applicant's present situation, future plans and preferred loan product. + Provides guidance and information relevant to the risks and benefits of each program the applicant is qualified for. + Effectively explains and communicates the terms of each product and ensures all documents necessary are signed by the borrower. + Gathers all initial documentation required based upon the applicant's selected loan program including disclosure requirements. + Provides loan package to the loan processor for review, stacking and pre-submission audit. + Works with the loan processor to provide any letters of explanation, or additional documentation as necessary and required by underwriting to clear all conditions and close each loan. + Maintains a working file for the office as required for compliance. + Acts as a liaison for all parties to the transaction, i.e. buyer, seller, realtor, builder, title company, appraiser, credit vendors, etc. + Leadership skills + Thorough understanding of hiring policies and procedures. + Thorough understanding of mortgage products, pricing and guidelines. + Up to date understanding of all regulatory compliance and participate in various required trainings HOME provides. + Ability to take accurate and thorough loan applications + Possess a working knowledge of credit reports, DTI, LTV, and CLTV ratios + Have excellent communication and interpersonal skills + Attention to detail and outstanding customer service is critical to success + Ability to create, implement and adapt a market penetration strategy for lead development, prospect to client conversion, and client to close conversion. + Ability to self source business through sales activities including cold calling, appointment setting, and group presentations. + Ability to create marketing systems to source new business as well as keep in touch with existing clients, realtors, builders, etc. + Experience with Google documents and other similar software preferred. EDUCATION: + NMLS Licensed Loan Originators that meet state licensing requirements in each state they plan to do business in. + A minimum 5 years of Mortgage Origination experience with a proven track record is required. + Prior supervisory experience PHYSICAL DEMANDS: While performing the responsibilities of this position, the employee is required to effectively communicate verbally. The employee must be able to effectively operate a keyboard. The employee is occasionally required to stand, walk, and reach with arms and hands and occasionally lift and/or move up to 10-15 pounds. Vision abilities is required by this job include close vision. The requirements outlined above are representative, but not all-inclusive, of the knowledge, skill and ability of this position. Reasonable accommodations will be made to enable employees with disabilities to perform essential job functions ID: 2019-2445 ADP Dept.: MMC - Retail Sales Grade: TBD External Company Name: HarborOne Bank External Company URL:

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