Multi-Unit Team Leader

H&R Block in West Des Moines, IA

  • Type: Full Time
position filled
What you'll do...Are you a passionate people leader, capable of managing multiple offices? Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests? H&R Block is looking for a Multi-Unit Team Leader to accelerate our seasonal tax business by managing three H&R Block offices and providing leadership to the customer-centric teams that work within them.

As a Multi-Unit Team Leader, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three tax offices. Prior tax preparation experience is not required. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities

What you'll do... Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement Assist the DGM in recruiting and interviewing candidates for tax office associate positions Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices Travel between the three offices as required May prepare tax returns, as neededWhat you'll bring to the team...What you'll bring to the team... People management experience, with the demonstrated ability to grow and develop associates Demonstrated aptitude for growth plan execution and ability to lead towards growth culture Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs Computer proficient with the ability to use MS Office Bachelor?s degree in a related field, or HS diploma with the equivalent combination of experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)It would be even better if you also had... Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit

You may be interested in these similar jobs!
RN, Registered Nurse - Behavioral Health Access Center - PRN
CHRISTUS Health in Des Moines, IA

Job DescriptionDescription Assesses, plans, implements, evaluates and documents nursing care in accordance with facility and departmental policies an…

Read More
JPC 15788-41493-397 : Senior Developer
Technogen in Johnston, IA

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned…

Read More
Cardiovascular Center Registered Nurse
Saint Luke's Health Systems in Des Moines, IA

Description SHIFT: PRN SCHEDULE: PRN/Per Diem Presbyterian/St. Luke?s Medical Center and the Rocky Mountain Hospital for Children , located in the he…

Read More
IT Cobol Developer
TeamSoft in Des Moines, IA

TeamSoft is looking for a Senior Level COBOL Developer to join the team at one of our local Des Moines clients. In this role, you will develop specif…

Read More
Recreation Therapist - Behavioral Health PRN
Mercy Medical Center in Des Moines, IA

Position Type: PRNScheduled Hours per 2 week Pay Period: 0Primary Location: IA > DES MOINES > MERCY MEDICAL CENTER GENERAL SUMMARY: The Recreation …

Read More
IT COBOL Developer
TeamSoft in Des Moines, IA

TeamSoft is looking for a Senior Level COBOL Developer to join the team at one of our local Des Moines clients. In this role, you will develop specif…

Read More
Regional Vice President Strategy & Business Development (Western Territory)
UnityPoint Health in West Des Moines, IA

Overview This position will support the Western Territory covering Fort Dodge, Sioux City, and Des Moines, IA. TheRegionalVice President ofStr…

Read More
National Sales Manager
LinkedIn in Des Moines, IA

Des Moines is ranked as one of America s best cities to live and raise a family. Located in the heart of Iowa, KCCI-TV is the lead source for the lat…

Read More
Multi-Media Account Executive- KCCI TV
Hearst Television in Des Moines, IA

KCCI, the market-leading Hearst Television CBS affiliate in Des Moines, IA is seeking an experienced account executive. If you are motivated by an ex…

Read More
Assistant Director of Nursing (ADON)
LeaderStat in West Des Moines, IA

#12732 - Assistant Director of Nursing (ADON) (West Des Moines, Iowa)Vibrant Skilled Nursing Facility (SNF) within a West Des Moines, Iowa area retir…

Read More