Global Knowledge is the worlds leading IT and business skills training provider. Offering the most relevant and timely content delivered by the best instructors, we provide customers around the world with their choice of convenient class times, delivery methods and formats to accelerate their success. Our business skills solutions teach essential communications skills, business analysis, project management, ITIL service management, process improvement and leadership development. With thousands of courses spanning from foundational training to specialized certifications, our core IT training is focused on technology partners such as Amazon Web Services, Cisco, Citrix, IBM, Juniper, Microsoft, Red Hat and VMware. We offer comprehensive professional development for technologies like big data, cloud, cybersecurity and networking.
Founded in 1995, Global Knowledge employs more than 1,300 people worldwide and is headquartered in Cary, N.C. Learn more at
ESSENTIAL DUTIES AND RESPONSIBILITIES NATIONAL ACCOUNT MANAGER:
The National Account Manager will be responsible for achieving targeted sales goals by means of account development, executed through gaining incremental revenue within existing accounts as well as penetration into new accounts from an Enterprise level.Selling Global Knowledge services within this environment requires strong presentation skills and the ability to engage the customer utilizing a consultative sales approach, along with the ability to establish personal relationships with key decision-makers within the targeted account base. Success will be highly influenced by the abilityto identify all learning initiatives to apply our products and services to exceed the clients requirements.
Specific key responsibilities will include :
Effectively utilize salesforce.com for pipeline development, activity management, opportunity management and forecasting
Successfully team with Global Knowledge sales management, sales engineers, sales reps, marketing and product management to share key win strategies, product requirements, account plans, etc.
Successful execution of the Solution Selling Process
Determine customer business drivers and objectives
Identify key decision makers and influencers to close the sale
Determine budget requirements
Develop creative enterprise solutions while leveraging Global Knowledge services
Achieve targeted new pipeline, sales activity and quota goals on a monthly, qtrly and annual basis
DESIRED SKILLS & EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors degree strongly preferred, or equivalent in education/experience
At least 5 years direct B2B and/or B2G sales experience required
Experience & knowledge of solution based selling strongly preferred with Large Enterprise Fortune 500 accounts
Tenacious in building new business relationships while securing customer loyalty to becoming their Trusted Advisors
Adept at exceeding sales quotas and driving growth of company revenues ?
IT/Business Training Industry and IT Cybersecurity, Cloud , Data Analytics selling knowledge/experience preferred
Successful sales background that you can validate
In addition to whether a person has the knowledge and experience required to be successful in the job, one must have specific behaviors to perform the job successfully. The competencies listed below are representative of the behaviors required:
Hunter mentality with excellent account development skills
Goal oriented & self motivated
Strong organizational skills
Efficient Meeting Preparation
Leading with consultation, driving the meeting and associated timelines
Understanding the Customer and their buying needs
Consistent and thorough follow up
Concise and effective communication skills
Global Knowledge is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.