Customer Service Representative Mandarin

FL Altamonte Springs in Lake Mary, FL

  • Type: Full Time
position filled

Customer Support Specialist / Mandarin

Manpower is currently seeking a Customer Support Specialist who is fluent in Mandarin (reading/writing) for a high-end client in Lake Mary. It’s your dream call center opportunity!

What’s in it for you?

  • $13 per hour to start
  • Weekly pay checks
  • Temp to hire; typically pay increase after hire
  • 100% medical 60 days after hire
  • $75 worth of products monthly
  • Onsite gym and employee café’
  • International friendly work environment
  • 3 weeks paid training 9am-6pm
  • After training shift: 11am-8pm

What’s the Job?

  • To ensure excellent service standards and maintain high customer satisfaction
  • Act as the liaison, providing product support/service information and resolve issues with accuracy and efficiency
  • Effectively manage incoming calls, identify needs, build relationships and provide accurate information
  • Track and enter data into software record/inventory system

What do you Bring to the Job?

  • Fluency in English and Mandarin language
  • Proven customer service experience with 1- 2 years of call center background or equivalent education and experience
  • HS Diploma/ GED
  • Proficient computer skills to include Excel, Outlook and databases

Stop your search today! Apply through this posting for immediate consideration.

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