- Five Star Bank
Financial Services - Banking/Investment/Finance
Five Star Bank and affiliate companies are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Five Star Bank and affiliate companies are committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at (585) ###-#### or (585) ###-####.
Title: Temporary Part-time Lock Box Processor (up to 12 available openings).
Location: 220 Liberty Street Office, Warsaw, NY
Schedule/Hours: Part-time temporary positions are scheduled from 20-40 hours per week; depending upon volume. Flexible schedule available from 8:00am-9:00pm. Flexibility is also needed for daily start and end time depending on workload.
Function: Responsible for billing, processing, scanning, and reporting payments as requested and defined by lock box customers. Train and monitor temporary staff needed for high volumes. Work as back up for sorter operator, encoder, oversee and adjustment staff.
Operate the payment-processing systems as required.
Open and sort all lock box customer mail.
Verify and/or prepare payments for processing.
Copy requested items for remittance.
Return all requested remittance to customer.
Prepare deposits and payments for all lock box customers and loan payment processing.
As requested stamp payment remittance with paid stamp.
Memo post accounts as requested after sorter processing.
Prepare Excel files as requested.
Annually count and log number the number of items processed when/if account is not processed through the lock box systems.
Prepare and submit to data entry updates of charges to account analysis.
Fax or e-mail requested reports to specific destinations, daily, weekly or monthly.
Verify account history with duplicate documentation.
Backup in the encoder, oversee and adjustment positions.
Schedule, train and set up of temporary staff for heavy volume processing.
Performs customer requested research of historical data.
Inventory lock box supplies monthly.
Contact lock box customers regarding cut off dates and problem transactions.
Drafting new/updated lock box procedures.
Encode and verify return items.
Monitor lock box retention documents.
Perform minimal machine maintenance on lock box system hardware.
Make sound decision regarding efficient workflow, area in need, staff shortage, late couriers, etc.
Knowledge of all hardware and software of lock box equipment.
Schedule quarterly preventive maintenance for lock box hardware.
Perform research of processed payments as requested by lock box or bank staff.
Cross train as sorter operator and encoder.
Perform other duties as assigned or directed.
Stay abreast of lock box related information, equipment, methods, etc.
High School Diploma/GED
Ability to meet regular attendance requirements and schedules established for the department. These may be modified as needed to special projects, staff shortages, heavy workflow, etc.
Ability to lift approximately 20 pounds performing sorter operator duties.
Ability to maintain constant steady workflow under high volumes.
Experience in Access and Excel software programs
At least 6 months lock box experience
Will be required to complete/achieve CORE competencies of position as set forth on the employee development outline.
Degree of Supervision Received: Moderate
Note: At a later stage in the application process, applicants will be required to provide information about their criminal conviction history, if any, and to authorize the procurement of a consumer report that will contain, among other things, information about criminal conviction history. Except as required by applicable law, past criminal convictions will not automatically disqualify an applicant from employment, and Five Star Bank will only consider such history in accordance with applicable law. Please be advised, however, that federal law prohibits Five Star Bank from employing \"any person who has been convicted of any criminal offense involving dishonesty or a breach of trust or money laundering, or has agreed to enter into a pretrial diversion or similar program in connection with a prosecution for such offense\" unless the FDIC has provided prior written consent.
Associated topics: chief financial officer, controller, financial director, general manager, general operations manager, manage, organizational culture, president finance, senior director, supply
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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