- Fahrenheit IT
- $59,530.00 -90,940.00/year*
5401 Iris St
Full Description Senior Business Operations Analyst We are looking for a subject matter expert on operational piece of the clients' internal Platform. This position will function as a liaison between all supporting players in the platform to ensure optimal user engagement and experience. Internally focused Project ManagementProgram management Nurturing the relationship on the engineering partner side Right hand person for ops Monitor projects Manage process Day to Day Responsibilities Champion development projects that ensure system enhancements to the platform meet or exceed stakeholder expectations. Possess a complete understanding of the clients' internal Platform in order to support business and training teams in driving adoption of the system and process. Manage the clients' entire Preferred Partner Program through the onboarding process, training, and recommendations for effective program enhancements. Interface with platform users, managers, directors, and executives and respond to their operational questions and needs. Offer ideas andor solutions to make systems, procedures, and workflows more productive and efficient. Develop reports and dashboards showing key performance indicators and standard benchmarks. Responsible for reporting and data analysis on usage and traffic patterns on the platform. Highlight trends and investigate underlying causes of any variances. Monitor, analyze, and report on the sales pipeline. Support onboarding programs, certifications, and trainings. Collaborate with marketing to help drive demand creation campaigns. Qualifications Requires a 4-year degree and a minimum of 5 years of industry experience. Expert organizational, time management, and detail-oriented skills. Proven effective verbal and written communication skills. Superior adaptability, resourcefulness, and multitasking capabilities. Quantitative analytical and critical thinking skills. Constructive problem-solving expertise. High level of productivity and self-drive in a dynamic start up environment ID 166487
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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