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Monday - Saturday with day off during the week for working every Saturday. Must be flexible to meet current and future business needs.
This position is accountable for servicing members within operational and service level guidelines while contributing to the achievement of team lead objectives. Take a leadership role in conducting end of day processes and assisting other tellers as needed.
Process customer transactions effectively, efficiently and accuratelyMeet transactions per FTE targetMeet balance accuracy standards
Participate in achieving team lead objectives.
Participate in efforts to achieve units customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores.
Ensure compliance with Audit/Operational controls.
Adhere to member focus processes and expectations:Participate in coaching processes to improve proficiency in MF behaviorsAttend sales meetings, participate in sales activities to increase sales successUse same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets.
High School diploma or High School equivalency diploma required6-12 months teller experience preferredProficient in PC applicationsGood verbal and written communications skillsPeople and team orientedPrior sales experienced preferredMaintains a high degree of flexibility in support of branch needs