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Job Description

Job Description

Club Metro USA is looking for a Fluent speaking Spanish and/or Portuguese speaking Female/Male who can Lead by example. Provide a warm, engaging, up-beat and positive energy while serving all Members, Guests, and Team members throughout the entire club. A warm welcome, fond farewell using their names and always focused on exceeding their expectations. Execute all functions of cleaning, transaction handling, and operations.

RESPONSIBILITIES:

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:

  • Greet every member and guest in a welcoming and energetic manner.
  • Receive incoming phone calls in a professional and enthusiastic manner.
  • Execute all opening/closing procedures and operations.
  • Proficiency in handling members and their requests.
  • Quickly and accurately execute all club transactions.
  • Conduct all other projects or responsibilities as required.

TEAM RESPONSIBILITIES:

  • Facilitate new Member sign up and Guest trial transactions.
  • Maintain our levels for cleanliness and organization of all areas in the Club.
  • Maintain high visibility throughout the Club.
  • Set the positive energy and tone of the Club.
  • Ensure the safety of Members, Guests and Team.
  • We take pride and have fun.

Qualifications

  • Enthusiastic, energetic, friendly and personable.
  • Excellent verbal and written communication skills.
  • Deliver World Class customer service skills.
  • Ability to work hard, multi-task, and problem solve.
  • Work independently without constant supervision.
  • Possess honesty and personal integrity
  • Current CPR/AED certification.
  • Fluent in Spanish and/or Portuguese.



* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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