Customer Service Representative - Chapman Ford Mazda

  • Newark, NJ


: $39,680.00 - $60,800.00 /year *

Employment Type

: Full-Time


: Customer Service/Call Center

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Job Description

Hiring Immediately, Customer Service Representative. Full and Part time positions available.We are seeking Customer Service Representatives to add to our growing Service Department. Our sales are on the rise and we need energetic people that love customer service to help us keep up with increased traffic. You will be assisting with setting and confirming appointments for our very busy Service Department.REQUIREMENTSPrevious automotive experience is NOT REQUIRED for this position. Professional training will be provided. Those with experience in call center, telemarketing, and customer service are highly encouraged to apply. Qualified applicants should have a professional appearance, high energy positive attitude, and strong communication skills. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job.BENEFITSGenerous compensation with base pay and bonusHealth with choice of medical plans starting at $84.50 per monthDental and Vision insurance401K retirement investment plan with company matchPaid vacation and holiday timeLife insurance & Short-term and long-term disability insuranceGenerous employee discounts on vehicles purchases, parts, and service RESPONSIBILITIESAnswer service appointment requests via email, phone, or text and schedule appointmentsConfirm first service appointments for clients with a recent purchaseContact customers according to service needed schedules and proactively ask for appointmentsUse our customer relation software to follow up with clients and sure satisfaction after each serviceAssit the Service Manager and Central BDC Manager as requestedConduct business in an ethical, and honest fashion with integrity. Click the Apply button to submit your resume!We will contact you for your confidential interview.Call 844-HIRE-STAFF for additional questions. No previous Automotive experience is required! Apply now to submit your resume. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver s license. Content of this ad is sole responsibility of the advertising dealer. Sandler Training is a registered TM. RecruitmentHQ 2019Chapman Auto Stores provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Associated topics: clerk, client, client service, phone, rep, service, service agent, service specialist, system support, technical assistant

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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