Enterprise Infrastructure Analyst

Compensation

: $96,420.00 - $148,280.00 /year *

Employment Type

: Full-Time

Industry

: Information Technology



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Description:
Job ID: 1014164

Chancellor's Office Statement
Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Enterprise Infrastructure Analyst. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.

Salary
The salary range for this classification is $6,249 to $12,100 per month.

Position Information
As part of the California State University (CSU) Information Systems Infrastructure project team, the Enterprise Infrastructure Architect will be responsible for architecting, deploying, and supporting CSU's Enterprise Infrastructure environments. The position will also integrate, administer, and troubleshoot all aspects of the tiers of the Enterprise Systems like PeopleSoft HR/CS and Finance Applications for optimal performance and system capacity. As a member of the ITS Technical Services team, provide direction and participate on projects in the development, documentation, and support of the Enterprise Systems like PeopleSoft. These complex systems projects require maintenance and coordination with the 23 campuses, ITS application team members, integration with other products/vendors and interfacing to internal/external systems. This position will also provide coverage for after-hours on-call support as required. This Enterprise Infrastructure Analyst will provide coverage for after-hours (including weekends) on-call support as required.

Responsibilities
Under general supervision of the Manager of Infrastructure Services, the Analyst will provide direction and participate in development, testing, and implementation of PeopleSoft infrastructure and third-party vendor applications; support preparation of time and cost estimates for proposed integration of Enterprise systems like PeopleSoft Human Resources, Campus Solutions and Finance Applications and tools, upgrades and other project activity; and undertake special projects as directed.
Typical duties to include such systems and duties defined below or any other tasks as Technical Services are responsible for maintaining:
-Responsibility will include configuring application including but not limited to the CSU's PeopleSoft Enterprise and ancillary third-party applications.
-Installation, monitoring, and integrating third-party applications with PeopleSoft.
-Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
-Responsible for administration and managing application deployment environments.
-Script and automate routine maintenance tasks as appropriate.
-Maintain awareness of all Oracle and PeopleSoft software updates and coordinate implementation with Technical Services and Development teams.
-Collaborate with network and server team on implementing the necessary network, server, and operating system updates.
-Lead and coordinate technical planning and development effort for the implementation of CSU's enterprise private, public, and hybrid cloud models.
-Implement and improve on existing system practices and processes.
-Manage and support campus Mobile and Web Service Implementations.
-Provide technical support with roll-out and implementation of the CSU's iPaaS solution.
-Evaluate and recommend tools, processes, and changes to efficiently and effectively provide support.
-Coordinate and manage collaborative campus committee meetings.
-Provides coverage for after-hours on-call support as required.

The Enterprise Infrastructure Analyst is also responsible for any other duties as assigned. In addition, the incumbent is responsible for keeping current in the industry, including technology changes, trends, and best practices. The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor.

ON-CALL RESPONSIBILITIES: There is a staff rotated week-long responsibility to support our operations 24/7. Staff is expected to respond to issues/problems/tasks in off-hours and weekends.

Qualifications
This position requires:
-A bachelor's degree in computer science or related field (or equivalent combination of education and experience).
-Requires 5-7 years' experience with installation, administration, and maintenance of Enterprise systems like PeopleSoft on a large scale as well as supporting tools for those environments.
-Requires 5-7 years' experience in a production IT environment responsible for IT infrastructure, hardware, hosting service, and network areas.

TECHNICAL SKILLS
-Requires 5-7 years' experience managing and administering Web Servers (Preferably WebLogic) and Middleware Technologies.
-Requires 5-7 years' hands-on experience with LINUX in bare-metal and Cloud-based infrastructure.
-Requires experience with managing key authentication, and encryption technologies (SSL certificates)
-Prefer experience with engineering, architecting, or supporting AWS solutions.
-Experience with web-based services and protocols (HTTPS, HTTPS, REST, SOAP, TUXEDO)
-Proficiency in high-level scripting languages (Python preferred) as well as script environments such as Korn and BASH.
-Experience with CIDC DevOps workflow automation tools such as Jenkins, Ansible, Chef, and Puppet.
-Working knowledge of TCP, IP, and other network protocols. Familiarity with DNS, DHCP, and other network services.
-Working knowledge of VMware or other virtual software.
-Requires demonstrated experience in leading, designing, and implementing complex infrastructure projects and meeting deliverables per the project's project plan.
-Knowledge of managing a data center in terms of systems monitoring, capacity planning, and performance tuning.
-Requires knowledge and understanding of principles of capacity and performance management.
-Ability to write analytical design documents or review design documents provided by others in support of designing large scale Enterprise Systems.
-Excellent written, verbal, and interpersonal communication skills needed to work effectively with a wide variety of ITS clients, outside consultants, and vendors.
-Knowledge and understanding of industry trends and new technologies and the ability to apply trends to analytical needs.
-Excellent understanding of Enterprise IT, including cloud, networks, compute and storage, and end-user computing.

COMMUNICATION & PEOPLE SKILLS
-Very solid written communication skills are necessary to provide accurate, understandable documentation for automation procedures.
-Supports an environment that motivates others and builds morale.
-Works effectively and cooperatively with other team members to achieve goals and develop/maintain working relationships.
-Ability to effectively communicate with various users.
-Uses effective communication and listening skills in order to work with others and problem solve.
-Ability to quickly gather information from and disseminate information to the appropriate parties.

ANALYTICAL SKILLS
-Ability to assist in troubleshooting, including quickly identifying problems and acting appropriately.
-Develops practical and thorough solutions to address all aspects of identified problems.
-Identifies problems and uses appropriate sources to research technical problems.
-Ability to independently apply technical judgment to standard applications and systems.

PROJECT MANAGEMENT SKILLS
-Requires ability to track and document information between multiple parties.
-Requires experience in coordinating resource requirements.
-Requires excellent attention to detail and solid organizational skills.
-Requires ability to schedule and prioritize in order to meet deadlines.
Requires ability to work independently with little supervision.

Application Period
Resumes will be accepted until December 4, 2019 or until job posting is removed.

How To Apply
To apply fo this posting, click on the link at the top of the screen.

Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

E-Verify
This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

Background
The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.
Closing Date/Time: Open until filled
Associated topics: administrator, equipment, maintenance, network, operating system, router, scom sccm, server, tcp, tcp ip * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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