Purpose of the position:The Assistant Project Coordinator has a key role in the project administration and business operations and is responsible for providing services to support Project Coordinators. Individual Traits/Experience:Personal Qualities ??Good Interpersonal skills (clear verbal/written communication), problem solver, proficient with math, fast learner, self-understanding (humility, self-control, honesty).Experience Preferred ??some experience in the commercial construction industry, computer proficiency (MS Excel, Word, Outlook, will need to learn other types of MSRS-specific software).Essential Duties and Responsibilities (Other duties may be assigned) Assisting in being point of contact for customers at the front desk and answering the main line phone. Assistant Project Coordinators is responsible for fielding and handling phone calls and communications (including emails and faxes) with customers. Prepping outbound mail for pick up/sending Responsible for receiving and organizing files, warranties and documentation for awarded residential and service projects. Responsible for creating job files and opportunities as needed. Assisting in collections Communicate directly with customers and exercise appropriate and professional judgment to resolve issues, complaints, problems and other matters related to business operations. Receiving credit card payments over the phone Assist project management in creating or obtaining project documentation and other support. Complete accurate and timely job leads for project managers. Resolve issues by creative and independent judgment. Produce monthly WIP reports from information received from the Project Manager. Process job close outs upon completion of the project. Communicating and handling all correspondence with customers and following through to ensure all communications are received and accurate. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Daily kitchen and coffee counter cleaning and organizing Work Schedule ?? office hours are Monday-Thursday from 7AM to 4PM, Friday's from 7AM to 2:00PM, however responsibilities may require different hours.Job Requirements: Has comprehensive knowledge of the English language to effectively communicate with vendors. Accurately uses various office software. Accurately reports information. Follows all policies and procedures. Able to exercise independent judgment in resolving matters and negotiating with authorities, customers, and general contractors. Attends required meetings. Understand and communicates company mission and values Expresses ideas and conveys information clearly, effectively, and professionally. Actively listens to others. Timely conveys relevant information, decisions, or problems to appropriate parties. Works to resolve disagreements and is respectful of peers and co-workers. Required Education & Certifications:- High School Diploma Core Values:Must treat coworkers with respect & maintain a positive attitudeMust be able to properly handle & resolve any inter office or client related issues, complaints.Must maintain a healthy hygiene & wear proper attire including casual business clothingMust possess strong communication skillsMust be honestMust be on time for work & minimize absencesCompany credit card is issued for business related purchases only, all receipts need to be turned in by the end of the month for accounting ?? WHEN ISSUEDDisclaimer(s): Duties, responsibilities & activities may change, or new ones may be assigned at any time with or without notice.Black roofing, Inc. is an equal opportunity employer.Your employment with Black Roofing, Inc. is at will. This means your employment is for an indefinite period of time & it is subject to termination by you or Black Roofing, Inc. with or without cause, with or without notice, & at any time.Drug testing may be administered at any point of this relationship, all illegal substances are prohibited on your persons while on Black Roofing property.Any work-related injury must be reported immediately.Black Roofing, Inc. has a zero-tolerance policy for violence, theft, or insubordination. Employee must follow guidelines set forth in the Policies & Procedures Handbook supplied by Black Roofing, Inc. which therefore, accompanies this job description.Employee must use all safety equipment supplied by Black Roofing, Inc. & remain safety conscious at all times.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.