Campus Manager

  • Springfield, VT

Employment Type

: Full-Time


: Education - Post Secondary

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Job Description

About BRIC

Springfield was once the center of Vermonts innovation economy. Today, like many rural places, Springfield has struggled to reinvent itself. BRIC has partnered with Springfield Regional Development Corporation (SRDC) and the Center on Rural Innovation (CORI) and other local, state, and national organizations to catalyze Springfields transformation to a digital economy with the launch of The Black River Innovation Campus (BRIC). Leveraging the fastest internet speeds in the country (10 gigabit), the BRICs aim is to educate and train people in digital skills, employ them in digital economy jobs, and empower them to launch the startups that will continue to drive Springfields digital economy.

Before Silicon Valley there was Precision Valley. Springfield was the center of innovation, the worlds leader in the machine tool industry. Back then, the community thrived because high skilled jobs with high salaries supported multiple generations of families. And we're rebuilding that foundation, brick by brick, supporting the next generation of Springfield-based innovators, makers, and doers. With $1.75M in funding, we are forging ahead and looking for the right people to join the BRIC team.

BRIC is headquartered in the historic Park Street School in Springfield, Vermont, a part of the Upper Valley and greater Dartmouth College region. For more information, please visit our website:

The Position

We are looking for a Campus Manager to be responsible for organizing programs and activities for the Black River Innovation Campus in Springfield, Vermont. You will be a part of the founding team that is launching some of the most innovative programming and working on the most cutting-edge technology in the world. BRIC is not simply a place to work: it is an environment of active engagement, learning, and growth for entrepreneurs and remote workers.

The Campus Manager is responsible for ensuring that all members, both individuals and companies, are actively benefiting from the learning and growth opportunities at BRIC. They do so by managing the delivery of meaningful, strategic programming, including (but not limited to) skills-based workshops & lectures, mentor sessions, networking events, and peer learning opportunities. In addition, the role will be responsible for interfacing with members daily to understand their learning and growth needs and to gather campus-related feedback. The Campus Manager will integrate this feedback into the campus programming strategy and ensure other campus-related feedback is conveyed internally to the appropriate parties. Success will be measured based on (a) engagement of members (attendance and usage rates), (b) value of programming based on NPS scores, (c) overall member retention/churn rates, and (d) membership revenue.

What You'll Do

  • Implement quarterly programming schedule and BRIC or Partner-driven educational content.
  • Engage in 1-1 meetings with members to gauge overall satisfaction and needs to refine programming strategy and membership sourcing and onboarding process.
  • Communicate findings with Executive Director and Program Manager.
  • Work with campus team to resolve member concerns.
  • Together with Program Manager, act as a point of contact for all members and non-members.
  • Engage with programming partners: vetting incoming speaking/teaching requests, reviewing BRIC partner content.
  • Build relationships with local stakeholders and partners to assist with relevant content delivery.
  • Review workshop content (content topics include, but not limited to, business fundamentals, strategy, brand, communications, marketing & sales, investment, innovation, startup business processes, team & culture, etc.)
  • Recruit, manage, and schedule top mentors to advise members with their startup needs.
  • Set up and manage event pages and work to create collateral and execute on marketing outreach.
  • Work with campus team and Program Manager to continually provide feedback and improve messaging channels to drive member engagement and recruitment.
  • Drive and manage quarterly BRIC Members Council and execute on feedback from members.


Required Knowledge, Skills, and Attributes

  • Understanding of terms like lean, MVP, seed funding, bootstrapped, B2B and more.
  • Excellent organizational skills, ability to multitask, and strong attention to detail.
  • Excellent written and oral communication skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Demonstrated entrepreneurial skill set; delivers hustle with a flourish.
  • Past entrepreneurial pursuits a plus.
  • Previous experience in educational programming/events a plus.
  • Previous client management or hospitality experience a plus.
  • Competency in Microsoft applications including Word, Excel, and Outlook and Google G Suite.
  • Competency and Experience in Social Media and Technology.
  • Competency in HTML, CRM, MRM and Marketing Programs.
  • Impeccable attention to detail.
  • Adobe Creative Suite skills are a bonus.

Essential Qualifications

  • 3+ years of experience in the startup world (either at a startup or a company engaging in the entrepreneurial ecosystem.)
  • Well-connected or knowledgeable in the New England tech startup scene.

Essential job functions and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. This job description is general and may evolve over time. The description is subject to periodic updating. At managements discretion, the employee may be assigned different and/or additional duties or responsibilities.


Youll love working for BRIC if:

You want to join a fast-moving social enterprise with a clear mission and entrepreneurial culture

You are willing to take risks, learn from experiments that dont work, and try another approach

You have a strong attention to detail, but also the ability to align and prioritize specific initiatives to strengthen the whole operation

You take initiative and ownership of your responsibilities

You believe that a team whiteboard scrum, an afternoon IPA session at the local brewery, and morning caffeination at the local bakery are all equally great ways to surface ideas and make good decisions

You believe that Rural America provides real economic opportunity and that sustainable, future-focused development is the key to bridging many of the geographic and economic divides facing our country

We offer competitive compensation and benefits.

Black River Innovation Campus provides equal employment opportunities (EEO) to all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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