Operations Supervisor, Purchasing

BCD Travel in Charlotte, NC

  • Type: Full Time
position filled
A culture of purpose: Where will your BCD M&E career take you?
As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy? If so, we want to hear from you!
Operations Supervisor, Purchasing
We are looking for an Operations Supervisor to join our dynamic team within one of our key client dedicated accounts. The Supervisor directly manages day to day operations of a team that specializes in unique venue knowledge, as well as takes on meeting sourcing responsibility for a subset of meetings. You will also build client trust and relationships by providing best in class service delivery and engagement. You keep projects running on time, on budget, within compliance guidelines and have mastered the art of managing and motivating a team. Sound like you? Read on!
Your responsibilities:
* Provide leadership and day-to-day management of unique venue specialists, strategic sourcing and overall customer satisfaction.
* Effectively manage direct reports in both in office and virtual capacities.
* Recruit, interview, hire and train new staff.
* Continually monitor staff alignment and organization to ensure the highest levels of customer service, efficiency and productivity.
* Meet and exceed customer expectations by managing customer service levels, quality and productivity and by providing value added solutions and recommendations.
* Forecast staffing; manage staffing levels and workload.
* Act as a lead meeting purchaser for a subset of meetings.
* Interact with Operations Leader team and Account Management to provide leadership and address operational issues.
You're good at:
* Communicating with clients. You have the ability to own the room and convey confidence, knowledge of best practices in events and a professional presence at first impression and on-going.
* Developing a culture of team vs. individuals. You have at least 2 years' experience managing people.
* Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure and work well in a collaborative environment.
* Establishing long lasting, professional relationships with clients, co-workers and vendors.
You might also have:
* A college degree from a 4- year institution.
* The ability to travel regularly
* 5 years' experience in account/client management, managing vendors, sourcing, and negotiating contract services
What we offer you
* A culture of purpose where we are invested in your happiness and career growth
* Competitive salary and benefits package
How to apply
Click apply now to be considered.
Get to know BCD M&E:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning and execution. We are in the business of creating impactful human connections that matter. Connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to driving success for our customers, our business and ourselves.
See if you belong at bcdme.com.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

You may be interested in these similar jobs!
Mechanical/HVAC Superintendent
Steele's Mechanical in Rock Hill, SC

Steele's Mechanical is looking for an experienced Project Manager to join its team. To set the direction, align resources and motivate all field staf…

Read More
Fabrication Supervisor
TalentBridge in Concord, NC

Our client is looking for a Fabrication Shop Supervisor for their team in the Concords, NC area. Job Duties & Responsibilities Manage and direct pers…

Read More
Inventory Control
Appleone in Charlotte, NC

Location: 28217Pay: $20-$24/hr DOETemp/PermInventory Control" Parts inventory count annually, quarterly, and spot check: Manage and maintain current …

Read More
Purchasing, Supply and Logistics
US Navy in Charlotte, NC

The success and safety of every mission depends on getting needed supplies, materials and equipment at a moments notice. The service members of the P…

Read More
Automotive Store Manager in Training
TBC Corporation in Huntersville, NC

DescriptionThe role of the Automotive Service Manager is to manage and direct all service department activities of a retail store engaged in selling …

Read More
Maintenance Technician
TechUSA in Mooresville, NC

System has an opening for a Service Coordinator. Systems offers opportunities for qualified people who want to grow in our high performance organizat…

Read More
Purchasing Coordinator - Residential Construction
American Homes 4 Rent in Huntersville, NC

American Homes 4 Rent As one of the country's fastest-growing property management companies of single-family rental homes, American Homes 4 Rent has…

Read More
Purchasing Coordinator
American Homes 4 Rent in Huntersville, NC

Job DescriptionAmerican Homes 4 RentAs one of the country s fastest-growing property management companies of single-family rental homes, American Hom…

Read More
Network Systems Coordinator
Tech USA in Charlotte, NC

Description: Responsibilities Responsible for the quality & schedule of company created Bill of Materials (BOM) Responsible for assisting …

Read More
COMPASS SR. ACCOUNT MANAGER - MORRISON HEALTHCARE
Compass Group, North America in Charlotte, NC

*Posted Date:* Feb 17, 2020*A family of companies and experiences*As the leading foodservice and support services company, Compass Group USA is known…

Read More