Telecommunications Analyst

BayCare Health System in Tampa, FL

  • Type: Full Time
position filled
The Telecommunications Analyst is responsible for the maintenance and support of the telecommunication and associated peripheral systems, including PBX devices and voice mail, Monitors all campus and remote facility telecommunications systems, Provides ongoing customer service by responding to both routine and emergency service calls, Installs wiring, cables, and jacks, Installs and relocates telecommunications equipment, Analyzes systems and makes recommendations for improvements, Serves as a liaison between the hospital, the local telecommunications companies, and interexchange carriers, On Call duty may be required, Performs other duties as assigned. Conducts client telephone and voice mail feature training sessions Serves as a liaison between the hospital, the local telephone companies, and interexchange carriers when resolving any external network problems Installs station wiring and voice jacks, and feeder cable Maintains and monitors all installed and peripheral PBX systems, devices, and applications including Voice Mail, CDR, ACD, overhead paging and dictation Monitors system terminals, modems and batteries *Certifications and Licensures* Preferred Computer Tech Related Related Field *Education* Required High School or Equivalent Preferred Bachelor's Computer Science *Experience* Required 2 years Information Technology *Specific Skills* Required Organizational skills Required Interpersonal skills Required Work with a team Required Customer service skills Required Computer skills appropriate to position **Organization:** **0020-BAYCARE HEALTH SYSTEM* **Title:** *TELECOMMUNICATIONS ANALYST* **Location:** *FL-Tampa-St. Joseph%27s Hospital* **Requisition ID:** *1910678* </script>

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