• Bank of America
  • $67,620.00 -118,660.00/year*
  • West Columbia, SC
  • Financial Services - Banking/Investment/Finance
  • Full-Time
  • 2152 Morningside Dr

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Enterprise Overview: Responsible for handling SBA Express approvals and counteroffers from Small Business Banking, Consumer Banking, Telephone and Internet Banking for unsecured blanket business asset secured, less complex transactions. Performs all client contact, including gaining client acceptance of the counteroffer, from credit decision through closing of transaction and prepares or facilitates all required documentation in accordance with SBA and bank policy and procedures. Receives guidance from senior loan administrators and or leads. Ensure all client and line partner service quality standards are met, including but not limited to setting proper expectations for the loan process and turnaround times, meeting those expectations, and maintaining consistent communications throughout the process. Interfaces with legal counsel, line partners, and clients to resolve issues. Assists the client service specialists to provide them with information needed to research issues and perform specialized data entry. Strong sales and interpersonal skills, knowledge of SBA and bank policy and procedures, strong organizational and time management skills, knowledge of other bank related products and services. 5+ years of banking experience, preferably SBA.

Required Skills:

  • Previous Loan experience
  • Experience with complex computer systems or programs
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Finance, accounting or math background
  • Strong technical and analytical skills
  • Must be able to multi-task in a fast-paced environment
  • Strong Customer Service experience
  • Desired Skills:

  • Excellent teamwork, organization, and admin skills
  • Strong systems orientation
  • GUS & GFS knowledge
  • SBA due diligence & SOP knowledge

  • Associated topics: banking service, loan, loan officer, loan servicing officer, loan underwriter, mortgage loan originator, mortgage servicing officer, officer, personal banker iii, representative

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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