Patient Service Representative (Westwood)

Employment Type

: Full-Time


: Customer Service/Call Center

Job Details


Axia Women's Health is the largest integrated Women's Health Care Group in the United States, comprised of over 275 providers, 100 patient care centers, 4 breast health centers, 2 perinatal testing centers, and 2 central laboratories offering a full spectrum of exceptional care in Obstetrics, Gynecology, Fertility, Maternal Fetal Medicine, and Laboratory Services. Our corporate headquarters is in Voorhees, New Jersey. We are currently recruitingaPatient Service Representative(Receptionist) to join us at our Somers Manor ObGyncare center in Somers Point, NJ.

The PSRwill be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:

  • Promptly and professionally answers telephone calls (as well as retrieve messages that are received viaanswering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
  • Greet patients/visitors, and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
  • Explain financial requirements to patients; collect and record copays as required.
  • Perform registration functions for new and existing patients.
  • Schedule patient appointments per guidelines given, and finalize patient schedules for previous day.
  • Maintain confidentiality regarding all patients.
  • Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
  • Other duties as assigned.
  • Qualified candidates can:

  • Adapt to changing priorities and business needs
  • Beflexible and not easily flustered
  • Givegreat customer service
  • Work in a fast paced innovative environment
  • Focus on what is best for the team over the individual
  • Work 40 hours per week
  • Work between the hours of 6:45 a.m. and 8 p.m.
  • Travel to different locations for work in Somers Point, Mays Landing and Cape May Court House as needed
  • FULL TIME BENEFITS SUMMARY: Medical, Dental, Vision Insurance Options Paid Time Off, Paid Holidays, Additional Time Off For Volunteer Work Company Paid Life Insurance, Short Term & Long Term Disability Company Paid Identity Theft Coverage Flexible Spending Accounts Employee Assistance Program 401k Optional benefits including various AFLAC voluntary benefits and VPI Pet Insurance

    Equal Opportunity Employer

    Associated topics: assist, deskside, front desk, information technology, information technology analyst, support analyst, support specialist, systems administrator, technician ii, technology

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