VP, Digital Product (Ozone Park)

Away in Ozone Park, NY

  • Industry: Executive Management - Engineering/Production
  • Type: Full Time
position filled

Away is seeking a VP, Digital Product to join our Digital Product team. We are a global lifestyle brand that is on a mission to create thoughtful products designed to make travel more seamless. In support of our mission, the ideal candidate will define the digital product strategy, as well as lead our Digital Product team. Youll be the voice of the product vision throughout the organization and closely partner with UX and Engineering to ideate, build, and deliver best-in-class digital experiences.As we continue to expand our product offering, the countries where our products are offered, our personalization services, our brick-and-mortar footprint, and the services we offer beyond our physical product, this person will work with other department leaders to determine what we should and shouldnt build.This role will report into the Co-Founder and CEO, and will be based in our SoHo headquarters.

As a company that values inclusion, Away seeks individuals of all backgrounds and experiences to apply for this position.

What You'll Do:

  • Create a bold vision for digital products, identifying forward-thinking opportunities and strategic bets that will lead Away to its goal in becoming the #1 travel brand
  • Be responsible for delivering experiences that drive revenue, conversion, and customer engagement for customer-facing products, while driving cost efficiencies for internal products
  • Along with Engineering and UX leads, youll partner cross-functionally with the leaders of our Brand Marketing, Growth Marketing, Creative Strategy, Legal, Operations, Product Development, Customer Experience, and International teams to create the product roadmap
  • Partner with the Data team to define measurable metrics of success for the Digital Product team, and drive accountability through OKRs
  • Partner with Customer Insights and UX Research to understand our customers and their needs to create personas, prototype products, and test ideas with existing and new customers
  • Establish a culture of testing and learning within your team in continuously developing hypotheses, never taking the status quo as the way things need to be done
  • Work with our Engineering, UX, and People, Process & Culture teams to establish agile processes, frameworks, and tools to improve velocity, quality, and ensure transparency
  • Clearly articulate and communicate the vision, roadmap, key decisions, and relevant learnings up and out to all levels and departments of the company, offering company-wide insight into what is being worked on
  • Build and develop an innovative and customer-obsessed digital product team by recruiting top talent and designing the teams organizational structure to foster a strong product culture

Who You Are:

  • 10+ years of product management experience with 4+ years of experience as a people manager
  • 4+ years of experience in consumer facing e-commerce products
  • Think holistically about the customer journey, from our website, to our retail stores, and beyond
  • Work closely with UX and Engineering because you believe we are three legs of the stool
  • Naturally think of the big picture but you can also roll up your sleeves to solve what's right in front you
  • Communication skills are unrivaled, and you know how to make people listen and understand down, up, and laterally across the company
  • Embody the Agile philosophy, always iterating and improving on the process and not just adhering to the ceremony
  • You have experience mentoring, coaching, and developing people, and inspire your team
  • Hard working with a "no task is too small" attitude
  • Enjoy working in a fast-paced and ever-changing environment
  • Passionate about travel (but thats a given!)

Youll love working at Away because:

  • We travel. We believe that getting away changes your understanding of the world around you. Youll have generous PTO to explore new places and access to Away products to ensure your travels are seamless. And after three years with Away, youll earn a sabbatical and a bonus to take an additional well-deserved trip.
  • Were not just employees. Were people. As a global company, our benefits and perks vary by region, but they align with our commitment to support our employees wellbeing both inside and outside of work. We offer insurance coverage, financial contributions for retirement, generous and inclusive parental leave, and a kitchen stocked with snacks and coffee to keep you fueled throughout the day.
  • Well invest in your career. Our companys growing quickly, and well give you the opportunity to do the same. Youll have access to a number of professional development opportunities so that you can keep up with the companys evolving needs and grow your career along the way.
  • Were creating an environment where everyone can thrive. Our customers are global and diverse, so were building a team that is, too. Through initiatives like our employee resource groups, company-wide trainings, and events, were building an inclusive environment where people can bring their best selves to work.
  • We offer competitive compensation packages. We deeply value the talent and impact our team brings to the table, and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
  • And so much more Dogs in the office, complimentary coffee with coworkers, weekly team lunches, quarterly team outings, and organized volunteer opportunities to give back to our local communities!

About Away

Away (www.awaytravel.com ) is a modern lifestyle brand creating thoughtful products designed to transform travel.

Since our launch in February 2016, we have become one of the fastest growing consumer brands in the world. We have sold millions of travel products, grown from a team of four to over 250, expanded shipping to nearly 40 countries, opened seven stores across two countries, and launched several new products and experiences that are inspiring more people to travel the world. And we know thats just the beginning!

In just over three years, we have already been twice named one of Fast Companys Worlds Most Innovative Companies, one of TIMEs 50 Most Genius Companies, and a Forbes Next Billion Dollar Startup. We have also raised more than $156M in total equity funding to fuel our next phase of growth.

Today, were expanding into new travel product categories including apparel, wellness and lifestyle accessories as well as investing in the growth of physical retail in the US and abroad--with the plan to open 50 new stores in the next three years. Sound like something you want to be part of? Were hiring!

Are you legally authorized to work for any employer in the United States without any restrictions? *

Will you now or in the future require visa sponsorship? *

How many years of e-commerce PM experience do you have? At what companies? *

When you look at our website, what are a few product opportunities you see and why? *

How would you describe your leadership style? *

Voluntary Demographic Questions Aways mission is to become the worlds #1 travel brand by making travel more seamless and more enjoyablefor everyone. Building a diverse and inclusive workforce is essential to that mission, and we know that including a wide variety of perspectives is how we fuel our continued innovation. Were invested in creating an environment where people feel safe, supported, and can thrive. We also work to ensure all employees can bring their full, authentic selves to work.

In order to measure how were doing in this area, we invite applicants to self-identify their gender, sexual orientation, race/ethnicity, and veteran status. Providing this information is entirely voluntary and declining to do so will not subject you to adverse treatment. Away does not discriminate on the basis of gender identity or expression, sexual orientation, race/ethnicity, veteran status, or any other protected group. Any information that you do provide will be separated and maintained confidentially and will not be shared with hiring managers. I identify my gender as:
Third gender
Prefer not to say
Prefer to self-describe
I consider myself a member of the LGBTQ+ community
Prefer not to say
American Indian or Alaskan Native
Black or African American
Hispanic or Latinx
Native Hawaiian or other Pacific Islander
Two or more races
Prefer not to say
Veteran Status
I am not a protected veteran
I identify as one or more of the classifications of a protected veteran
Prefer not to say
Disability Status
Yes, I have a disability or previously had a disability
No, I do not have a disability
Prefer not to say

Associated topics: design, engineering, manufacture, product, product manager, production, program manager, quality

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