ListAssist Specialist (Lexington)


: $73,210.00 - $101,410.00 /year *

Employment Type

: Full-Time


: Telecommuting/Work-At-Home

What You'll Be Doing

As a List Assist Specialist at Enservio, you are a key part of the team that helps people get their lives back together after a disaster (i.e. fire, flood, tornado, etc.) hits their home.

In this role, you will be responsible for facilitating the contents inventory process that enables the most accurate, fastest contents claims service available in the insurance industry today.

  • You will work with insureds , over the phone, to develop lists of their damaged contents items.
  • You will create lists of contents items that are no longer visible onsite to meet Enservio's quality standards and allow valuation of those items.
  • You will also work on lists created by the insureds to gather ages and price driving information ensuring the best LKQ match in determining the value of their contents.
  • Qualifications

  • Strong organizational skills
  • Ability to handle multiple projects simultaneously
  • Strong Excel skills
  • Ability to type min 65 WPM
  • Ability to empathize
  • Experience dealing with grieving individuals (hospice, funeral, social work) a plus
  • Customer service experience
  • Ability to sit on the phone for several hours at a time
  • Has good cell phone reception at home
  • Internet access
  • Bilingual (English/Spanish) is a plus
  • Experience with Enservio Software and/or P&C Industry HUGE PLUS.
  • Massachusetts * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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