Professional Furniture Sales - Fountain Valley, CA

Ashley Furniture in Laguna Beach, CA

position filled

Summary

The Retail Sales Associate (RSA) is responsible for building the guest experiences that are the foundation of the Company's retail success. This position will provide world-class service to guests by using the Company's sales approach to sell the full suite of Company products and services tailored to meet the guests' wants and needs and from that, delivering an exceptional in-store experience for every guest that results in increased store sales, profitability and guest loyalty.

Primary Job Functions

This section describes the primary /essential responsibilities that this job performs.

  1. Welcome and professionally engage every guest to ensure guest expectations are met and the Company's brand image is properly represented.
  2. Follow the Company's sales approach with each guest to maximize average sales per guest and ensure above-minimum category sales goals. Ask questions and listen to guest needs; provide options and advice on meeting those needs. Perform product presentations, attempt to close each sales opportunity and add on additional items and extended warranties to the sale.
  3. Contact customers after product delivery to ensure total satisfaction and establish next steps to continue to serve the guest in their home furnishing needs.
  4. Complete post-sales order entry and administration processes.
  5. Complete showroom floor recovery processes throughout the day.
  6. Continuously improve sales performance by using available learning tools and sales programs.
  7. Develop and maintain high levels of knowledge of Company products, promotions and store sales functions.
  8. Demonstrate the Company's Core and Growth Values in the performance of all job functions.

Secondary Job Functions

This section describes the secondary responsibilities that this job performs.

  1. Learn the home furnishings industry to establish a strong understanding of the Company's products and their positioning in the marketplace.
  2. Maintain reliable attendance.
  3. Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
  4. Complete other assignments and special projects as requested.

Job Qualifications

Education:

High School Diploma or equivalent, Required

Experience:

  • 2 years' customer service and/or sales experience, Required Licenses or Certifications
  • Exceptional relationship building skills
  • Customer Service skills
  • Excellent interpersonal skills
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Effective time management and organizational skills
  • Work independently as well as in a team environment
  • Analytical and problem solving skills
  • Maintain confidentiality
  • Working knowledge of Continuous Improvement
  • Handle multiple projects simultaneously within established time constraints
  • Proficient computer skills, including experience with Microsoft Office Suite, internet
  • Proficient with various mobile devices
  • Perform under strong demands in a fast-paced environment
  • Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect
  • Display empathy, understanding and patience with employees and external customers
  • Respond professionally in situations with difficult employee/vendor/customer issues or inquiries

You may be interested in these similar jobs!
Land Surveyor Party Chief
K&A Engineering.com in Corona, CA

SURVEY PARTY CHIEF Corona, CA K&A Engineering, Inc. is seeking a skilled survey party chief with a minimum of 3 years of experience, highly prof…

Read More
OBIEE Developer role at Fountain Valley, CA.
CNET Global Solutions in Fountain Valley, CA

Location: Fountain Valley, CA Interview: Hire off skype Must Haves: 1. 6 yrs of OBIEE Repository (reports) development experience (version 11g OR 12c…

Read More
Restaurant Team Member Open Interviews - Fountain Valley, CA
Chipotle Mexican Grill in Fountain Valley, CA

Restaurant Team Member Open Interviews - Fountain Valley, CA (20004522) DescriptionEVENT DATE: 02/20/2020EVENT TIME: 9:30am ? 11:30am Schedule your o…

Read More
SharePoint Administrator: Fountain Valley, CA
MapMyHire in Fountain Valley, CA

Hello, WE have following position with our client in Fountain Valley, looking for SharePoint Administrator. If you are interested please send me your…

Read More
Nurse Practitioner - Cardiology Job in Fountain Valley, CA
Tenet Healthcare in Fountain Valley, CA

Fountain Valley Regional Hospital is seeking a qualified Acute Care Nurse Practitioner to join our team Responsibilities include: Daily rounding on n…

Read More
Siebel Developer @ Fountain Valley, CA
Canopyone in Fountain Valley, CA

Role : Siebel Developer Type : Contract Location : Fountain Valley, CA Job Description: 5-8 years of experience in Siebel Configuration, EAI integrat…

Read More
Nurse Practitioner - Anesthesiology Job in Fountain Valley, CA
Tenet Healthcare in Fountain Valley, CA

Fountain Valley Regional Hospital is seeking a Full-time Nurse Practitioner to join our surgical services team The Nurse Practitioner provides routin…

Read More
RN - Director - Perioperative Services - CA
Affinity Executive Search in Fountain Valley, CA

SummaryWe are looking for a proven Director, located near Orange County, CA., to provide leadership and support to the senior executive position (CNO…

Read More
Java Developer
Infinity Consulting Solutions in Fountain Valley, CA

JAVA DEVELOPERFountain Valley, CA6 - 12 Month ContractICS is hiring a Java Developer for our Client's new project in the Fountain Valley, CA area…

Read More
Urgent Requirement for ETL Developer at Fountain Valley, CA
Nityo Infotech Corporation in Fountain Valley, CA

Hi, I have following urgent requirement with my client, please share resume with rate expectation at . Job Title: ETL Developer Location: Fountain Va…

Read More
Urgent Requirement for ETL Developer at Fountain Valley, CA 2378
Nityo Infotech Corporation in Fountain Valley, CA

Hi, I have following urgent requirement with my client, please share resume with rate expectation at . Job Title: ETL Developer Location: Fountain Va…

Read More